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Scene illustrating a Italian-language telling my landlord the hot water is broken conversation

Key Phrases

L'acqua calda non funziona.

The hot water isn't working.

Ha già provato a riaccendere la caldaia?

Have you already tried turning the boiler back on?

Può mandare un tecnico, per favore?

Could you send a technician, please?

Skills You'll Learn

Describing a household problem (e.g. boiler, hot water, pressure)

Descrivere un problema domestico (es. caldaia, acqua calda, pressione)

Responding to questions about attempts already made to fix a problem

Rispondere a domande su tentativi già fatti per risolvere un problema

Politely requesting technical assistance and closing a phone conversation

Richiedere assistenza tecnica in modo educato e concludere una conversazione telefonica

Lesson Roleplay

Imagine you're renting an apartment in Italy and the hot water stopped working. You call your landlord to explain the problem and ask for a technician.

Pronto?

Hello?

Buongiorno, sono il suo inquilino. L'acqua calda non funziona.

Good morning, I'm your tenant. The hot water isn't working.

Buongiorno. Ha già provato a riaccendere la caldaia?

Good morning. Have you already tried turning the boiler back on?

Sì, l'ho spenta e riaccesa due volte.

Yes, I turned it off and on again twice.

E la pressione? Ha controllato la lancetta?

And the pressure? Did you check the gauge?

Lesson Vocabulary & Phrases

👋❓

Pronto?

PROHN-toh

Hello?

🇮🇹 Pronto? is only for answering the phone. In person, Italians greet with buongiorno or salve.

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🏠🙋

Inquilino

een-kwee-LEE-noh

Tenant

See breakdown →
🙋🏠👤

Sono il suo inquilino.

SOH-noh eel SOO-oh een-kwee-LEE-noh

I'm your tenant.

💬 suo normally means "his" or "her", but here it's the polite "your" you use with someone you address formally. The same word covers all three, and context tells you which.

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🚿🔥💧

L'acqua calda

l AHK-kwah KAHL-dah

The hot water

💬 caldo means hot, not cold, despite looking like the English word. Watch for it on taps: C is hot, F (freddo) is cold.

See breakdown →
⚙️❌

Non funziona.

nohn foon-TSYOH-nah

It doesn't work.

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🚿🔥💧⚙️❌

L'acqua calda non funziona.

l AHK-kwah KAHL-dah nohn foon-TSYOH-nah

The hot water isn't working.

💬 non funziona works for anything broken. Just swap the thing at the front: Il riscaldamento "the heating" non funziona.

See breakdown →
🔥🛢️

La caldaia

lah kahl-DAH-yah

The boiler

🇮🇹 Most Italian flats have their own small gas boiler, often in the kitchen or on a balcony. When the hot water fails, the landlord will usually ask about it first.

See breakdown →
🔄🔥📦

Riaccendere la caldaia

ree-ah-CHEN-deh-reh lah kahl-DAH-yah

To turn the boiler back on

💬 ri- at the start of a verb adds "again" or "back". accendere means "to turn on", and riprovare means "to try again".

See breakdown →
🔄🔥📦❓

Ha già provato a riaccendere la caldaia?

ah jah proh-VAH-toh ah ree-ah-CHEN-deh-reh lah kahl-DAH-yah

Have you already tried turning the boiler back on?

💬 To say "try to do" something, use provare a followed by the action: provare a chiamare "to try calling".

See breakdown →
🚀

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