
Telling my landlord the hot water is broken: Prior attemps to fix the problem
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Key Phrases
L'acqua calda non funziona.
The hot water isn't working.
Ha già provato a riaccendere la caldaia?
Have you already tried turning the boiler back on?
Può mandare un tecnico, per favore?
Could you send a technician, please?
Skills You'll Learn
Describing a household problem (e.g. boiler, hot water, pressure)
Descrivere un problema domestico (es. caldaia, acqua calda, pressione)
Responding to questions about attempts already made to fix a problem
Rispondere a domande su tentativi già fatti per risolvere un problema
Politely requesting technical assistance and closing a phone conversation
Richiedere assistenza tecnica in modo educato e concludere una conversazione telefonica
Lesson Roleplay
Imagine you're renting an apartment in Italy and the hot water stopped working. You call your landlord to explain the problem and ask for a technician.
Pronto?
Hello?
Buongiorno, sono il suo inquilino. L'acqua calda non funziona.
Good morning, I'm your tenant. The hot water isn't working.
Buongiorno. Ha già provato a riaccendere la caldaia?
Good morning. Have you already tried turning the boiler back on?
Sì, l'ho spenta e riaccesa due volte.
Yes, I turned it off and on again twice.
E la pressione? Ha controllato la lancetta?
And the pressure? Did you check the gauge?
Lesson Vocabulary & Phrases
Pronto?
PROHN-toh
Hello?
🇮🇹 Pronto? is only for answering the phone. In person, Italians greet with buongiorno or salve.
See breakdown →Inquilino
een-kwee-LEE-noh
Tenant
Sono il suo inquilino.
SOH-noh eel SOO-oh een-kwee-LEE-noh
I'm your tenant.
💬 suo normally means "his" or "her", but here it's the polite "your" you use with someone you address formally. The same word covers all three, and context tells you which.
See breakdown →L'acqua calda
l AHK-kwah KAHL-dah
The hot water
💬 caldo means hot, not cold, despite looking like the English word. Watch for it on taps: C is hot, F (freddo) is cold.
See breakdown →Non funziona.
nohn foon-TSYOH-nah
It doesn't work.
L'acqua calda non funziona.
l AHK-kwah KAHL-dah nohn foon-TSYOH-nah
The hot water isn't working.
💬 non funziona works for anything broken. Just swap the thing at the front: Il riscaldamento "the heating" non funziona.
See breakdown →La caldaia
lah kahl-DAH-yah
The boiler
🇮🇹 Most Italian flats have their own small gas boiler, often in the kitchen or on a balcony. When the hot water fails, the landlord will usually ask about it first.
See breakdown →Riaccendere la caldaia
ree-ah-CHEN-deh-reh lah kahl-DAH-yah
To turn the boiler back on
💬 ri- at the start of a verb adds "again" or "back". accendere means "to turn on", and riprovare means "to try again".
See breakdown →Ha già provato a riaccendere la caldaia?
ah jah proh-VAH-toh ah ree-ah-CHEN-deh-reh lah kahl-DAH-yah
Have you already tried turning the boiler back on?
💬 To say "try to do" something, use provare a followed by the action: provare a chiamare "to try calling".
See breakdown →Learn this vocabulary list the easy way
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