How to Say ‘We are waiting / we look forward to seeing you’ in Japanese
待ちしております
machi shi te ori masu
[mah-chee shee teh oh-ree mahss]
💬 Usage Tip: [〜ております] is a more polite version of [〜ています], so [待ちしております] is a formal "we are waiting / we look forward to it." In service language, it often sounds warmer than a literal "waiting."
🇯🇵 In Japan: At the end of a reservation call, this is a standard way for staff to say they look forward to your visit. It can sound stiff if a customer says it back.
Phrase Breakdown
待ち
machi
[mah-chee]
waiting; expectation
From 待つ, to wait. In service language it often means looking forward to someone's arrival.
ご来店を待ちしております。
We look forward to your visit.
し
shi
[shee]
do
From する, used here as part of the polite continuous expression.
心より待ちしております。
We sincerely await your arrival.
て
te
[teh]
and; -te form linker
Connects the verb to the following polite auxiliary expression.
ご来店を待ちしております。
We look forward to your visit.
おり
ori
[oh-ree]
to be (humble/polite stem)
Part of おります, the humble polite form of います, often used by staff.
当日を待ちしております。
We await the day.
ます
masu
[mahss]
polite verb ending
A common polite ending in formal speech.
皆様を待ちしております。
We are waiting for everyone.
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