How to Say ‘We look forward to seeing you.’ in Japanese
お待ちしております。
o machi shi te ori masu
[oh ma-chee shee teh oh-ree mahss]
💬 Usage Tip: [お待ちしております] is a very polite service-style version of [待っています] for "we're waiting / expecting you." You'll hear this kind of [お〜しております] pattern a lot in shops and restaurants: for example [お預かりしております] for "we have it in safekeeping."
🇯🇵 In Japan: This is standard polite wording from staff after a reservation or at the end of a call. It sounds warm and professional, not like they're literally standing there waiting for you.
Phrase Breakdown
お
o
[oh]
honorific prefix
A polite prefix added to make the expression more respectful.
ご来店をお待ちしております。
We look forward to your visit.
待ちしております
machi shi te ori masu
we are waiting / looking forward to
Polite expression meaning 'we are waiting' or 'we look forward to your visit.'
ご来店をお待ちしております。
We look forward to your visit.
Words in this phrase
待ち
machi
[ma-chee]
wait; await
From 待つ, meaning to wait for someone or look forward to their arrival.
ご予約のお客様を待ちしております。
We are waiting for the reserved customer.
し
shi
[shee]
do; doing
Part of します, the polite form of する, used here to form a polite action expression.
本日もししております。
We are also doing so today.
て
te
[teh]
and; -te form
The て-form connector, linking the verb to the following polite auxiliary expression.
準備をしてお待ちしております。
We are prepared and waiting for you.
おり
ori
[oh-ree]
be; humbly exist
From おる, a humble version of いる, making the sentence more polite in service situations.
こちらでおり、お待ちしております。
We will be here and waiting for you.
ます
masu
[mahss]
polite verb ending
The standard polite ending attached to verbs in formal speech.
スタッフ一同お待ちしております。
All our staff are looking forward to your visit.
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