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How to Say ‘We look forward to seeing you.’ in Japanese

お待ちしております。

o machi shi te ori masu

[oh mah-chee shee teh oh-ree mahss]

🇯🇵 In Japan: [お待ちしております] is a standard polite closing from staff after a reservation, closer to "we look forward to seeing you" than literally "we are waiting." It sounds professional and welcoming, not stiff.

Phrase Breakdown

お待ち

o machi

waiting; to wait (polite)

A polite form used in customer service meaning 'wait' or 'be waiting'.

Example

お待ちください。

Please wait.

Words in this phrase

o

[oh]

honorific prefix

A polite prefix used in respectful customer service expressions.

Example

お待ちしておりますので、お気をつけてお越しください。

We look forward to your visit, so please come safely.

待ち

machi

[mah-chee]

waiting

This refers to waiting and is commonly used in polite business and restaurant phrases.

Example

スタッフ一同、お待ちしております。

All our staff are looking forward to your visit.

しております

shi te ori masu

we are doing; we are (polite humble form)

A humble polite expression, often used by staff to sound respectful.

Example

こちらでお待ちしております。

We are waiting here for you.

Words in this phrase

shi

[shee]

do; doing

Part of the polite progressive expression meaning someone is in the state of doing something.

Example

ご来店をお待ちしております。

We are looking forward to your visit.

te

[teh]

-ing form connector

This connects the action to the following polite auxiliary phrase.

Example

皆様のお越しをお待ちしております。

We are looking forward to everyone's visit.

おり

ori

[oh-ree]

to be; humble form

A humble verb element used to make the phrase very polite and appropriate for staff speech.

Example

次回のご予約もお待ちしております。

We also look forward to your next reservation.

ます

masu

[mahss]

polite ending

A formal polite ending often heard in restaurants, shops, and hotels.

Example

またのご利用をお待ちしております。

We look forward to serving you again.

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