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Scene illustrating a Mexican Spanish-language getting through the inm conversation

Key Phrases

¿Me permite su pasaporte, por favor?

May I have your passport, please?

¿Trae la confirmación de su cita?

Do you have your appointment confirmation with you?

Ahí lo llaman por su número.

They'll call you by your number there.

Skills You'll Learn

How to respond to questions about identification documents in an office

Cómo responder preguntas sobre documentos de identificación en una oficina

How to confirm details of a formal appointment

Cómo confirmar detalles de una cita formal

How to understand instructions about where and how to wait for your turn

Cómo entender instrucciones sobre dónde y cómo esperar tu turno

Lesson Roleplay

Imagine you're at the immigration office in Mexico. You have an appointment to apply for temporary residency and need to check in at the front desk.

Buenos días. Disculpe, tengo una cita a las diez.

Good morning. Excuse me, I have an appointment at ten.

Buenos días. ¿Me permite su pasaporte, por favor?

Good morning. May I have your passport, please?

Sí, claro. Aquí está.

Yes, of course. Here it is.

Gracias. ¿Trae la confirmación de su cita?

Thank you. Do you have your appointment confirmation with you?

Sí, la tengo en el celular. Aquí está.

Yes, I have it on my phone. Here it is.

Lesson Vocabulary & Phrases

🙋‍♂️❓

Disculpe

dees-KOOL-peh

Excuse me

🇲🇽 Use disculpe to get an officer's or guard's attention at the INM counter. It's polite and expected before asking anything.

See breakdown →
🙋‍♂️📅

Tengo una cita

TEHN-goh OO-nah SEE-tah

I have an appointment

💬 Spanish uses tener "to have" for appointments, just like English. Swap the noun to reuse it: Tengo una pregunta "I have a question".

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🕙

A las diez

ah lahs dyes

At ten o'clock

💬 Times take las because horas "hours" is understood: a las diez, a las tres. Only one o'clock is singular: a la una.

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🙋‍♂️📅🕙

Tengo una cita a las diez.

TEHN-goh OO-nah SEE-tah ah lahs dyes

I have an appointment at ten.

🇲🇽 Lead with this at the INM entrance. Staff often won't let you in without a scheduled appointment.

See breakdown →
📅

La cita

lah SEE-tah

Appointment

💬 cita is also the everyday word for a date with someone. Context sorts it out.

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👉📘

Su pasaporte

soo pah-sah-POHR-teh

Your passport

💬 su can mean "your" (polite), "his", "her" or "their". At a government counter it almost always means your.

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👀📘❓

¿Me permite su pasaporte?

meh pehr-MEE-teh soo pah-sah-POHR-teh

May I see your passport?

💬 ¿Me permite...? literally asks "Do you allow me...?" and is a polite way to request something. Swap the object: ¿Me permite su pluma? "May I use your pen?"

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🙏

Por favor

pohr fah-BOHR

Please

See breakdown →
📘🙏❓

¿Me permite su pasaporte, por favor?

meh pehr-MEE-teh soo pah-sah-POHR-teh pohr fah-BOHR

May I have your passport, please?

🇲🇽 This is the standard courteous way officials ask for documents in Mexico. Hand it over directly rather than setting it on the counter.

See breakdown →
🚀

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