
Getting through the INM: Showing your appointment and your passport
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Key Phrases
¿Me permite su pasaporte, por favor?
May I have your passport, please?
¿Trae la confirmación de su cita?
Do you have your appointment confirmation with you?
Ahí lo llaman por su número.
They'll call you by your number there.
Skills You'll Learn
How to respond to questions about identification documents in an office
Cómo responder preguntas sobre documentos de identificación en una oficina
How to confirm details of a formal appointment
Cómo confirmar detalles de una cita formal
How to understand instructions about where and how to wait for your turn
Cómo entender instrucciones sobre dónde y cómo esperar tu turno
Lesson Roleplay
Imagine you're at the immigration office in Mexico. You have an appointment to apply for temporary residency and need to check in at the front desk.
Buenos días. Disculpe, tengo una cita a las diez.
Good morning. Excuse me, I have an appointment at ten.
Buenos días. ¿Me permite su pasaporte, por favor?
Good morning. May I have your passport, please?
Sí, claro. Aquí está.
Yes, of course. Here it is.
Gracias. ¿Trae la confirmación de su cita?
Thank you. Do you have your appointment confirmation with you?
Sí, la tengo en el celular. Aquí está.
Yes, I have it on my phone. Here it is.
Lesson Vocabulary & Phrases
Disculpe
dees-KOOL-peh
Excuse me
🇲🇽 Use disculpe to get an officer's or guard's attention at the INM counter. It's polite and expected before asking anything.
See breakdown →Tengo una cita
TEHN-goh OO-nah SEE-tah
I have an appointment
💬 Spanish uses tener "to have" for appointments, just like English. Swap the noun to reuse it: Tengo una pregunta "I have a question".
See breakdown →A las diez
ah lahs dyes
At ten o'clock
💬 Times take las because horas "hours" is understood: a las diez, a las tres. Only one o'clock is singular: a la una.
See breakdown →Tengo una cita a las diez.
TEHN-goh OO-nah SEE-tah ah lahs dyes
I have an appointment at ten.
🇲🇽 Lead with this at the INM entrance. Staff often won't let you in without a scheduled appointment.
See breakdown →La cita
lah SEE-tah
Appointment
💬 cita is also the everyday word for a date with someone. Context sorts it out.
See breakdown →Su pasaporte
soo pah-sah-POHR-teh
Your passport
💬 su can mean "your" (polite), "his", "her" or "their". At a government counter it almost always means your.
See breakdown →¿Me permite su pasaporte?
meh pehr-MEE-teh soo pah-sah-POHR-teh
May I see your passport?
💬 ¿Me permite...? literally asks "Do you allow me...?" and is a polite way to request something. Swap the object: ¿Me permite su pluma? "May I use your pen?"
See breakdown →Por favor
pohr fah-BOHR
Please
¿Me permite su pasaporte, por favor?
meh pehr-MEE-teh soo pah-sah-POHR-teh pohr fah-BOHR
May I have your passport, please?
🇲🇽 This is the standard courteous way officials ask for documents in Mexico. Hand it over directly rather than setting it on the counter.
See breakdown →Learn this vocabulary list the easy way
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