
Telling my landlord the hot water is broken: Explaining the problem
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Key Phrases
A água quente não funciona desde ontem.
The hot water hasn't been working since yesterday.
Só sai água fria das torneiras.
Only cold water comes out of the taps.
E o esquentador acende?
And does the water heater turn on?
Skills You'll Learn
Describing a household problem and how long it has been occurring
Descrever um problema doméstico e há quanto tempo ele ocorre
Reporting equipment breakdowns (like the water heater) and their symptoms
Relatar avarias em equipamentos (como o esquentador) e seus sintomas
Requesting and arranging for a technician to come for repairs
Pedir e combinar a vinda de um técnico para reparação
Lesson Roleplay
Imagine you're renting an apartment in Portugal. You need to tell your landlord that the hot water isn't working and ask him to get it fixed.
Bom dia, Senhor Carlos. Desculpe incomodar.
Good morning, Mr. Carlos. Sorry to bother you.
Bom dia! Não faz mal. Diga.
Good morning! No problem. Go ahead.
A água quente não funciona desde ontem.
The hot water hasn't been working since yesterday.
Não há água quente nenhuma?
There's no hot water at all?
Não, só sai água fria das torneiras.
No, only cold water comes out of the taps.
Lesson Vocabulary & Phrases
Desculpe incomodar.
des-koo-lpe een-koo-moo-DAR
Sorry to bother you.
🇵🇹 A polite, standard opener when phoning or knocking on a landlord's door. It sets a courteous tone before you raise a complaint.
See breakdown →Não
now
No
Não faz mal.
NOWN fahz mahl
No problem.
💬 Literally "it doesn't do harm". It's the everyday reply when someone apologises, as in answer to Desculpe incomodar.
See breakdown →Diga.
DEE-gah
Go ahead.
🇵🇹 Portuguese often answer the phone or invite you to speak with a brisk Diga. It sounds curt in English, but it's perfectly polite here.
See breakdown →Água quente
AH-gwah KENT
Hot water
💬 The describing word comes after the noun: água quente, not "hot water" order. Same with água fria "cold water".
See breakdown →A água quente
uh AH-gwah KENT
Hot water
💬 Portuguese keeps a "the" where English often drops it when talking about something in general or something specific to your flat.
See breakdown →Não funciona
NOWN foon-see-OH-nuh
It doesn't work
💬 To say something doesn't work, just put não before the verb: não funciona. It's useful for any broken appliance, e.g. o frigorífico não funciona "the fridge doesn't work".
See breakdown →Desde ontem
DEZH-duh ohn-TENG
Since yesterday
A água quente não funciona desde ontem.
uh AH-gwah KENT NOWN foon-see-OH-nuh DEZH-duh ohn-TENG
The hot water hasn't been working since yesterday.
💬 English says "hasn't been working since", but Portuguese uses the simple present with desde: não funciona desde ontem. Use it for any ongoing problem, e.g. não há luz desde segunda "there's been no power since Monday".
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