PrettyFluent
This is just a lesson preview. Get the interactive lesson free on PrettyFluent
Scene illustrating a Portuguese-language telling my landlord the hot water is broken conversation

Key Phrases

A água quente não funciona.

The hot water isn't working.

Já desliguei e liguei o esquentador.

I already turned the water heater off and on.

A botija pode estar vazia.

The gas bottle might be empty.

Skills You'll Learn

Describing a household problem to a technician or support service.

Descrever um problema doméstico a um técnico ou serviço de apoio.

Answering questions about when a problem started and what has already been tried.

Responder a perguntas sobre quando um problema começou e o que já foi tentado.

Arranging a time for a technical visit and confirming the appointment.

Combinar uma hora para uma visita técnica e confirmar a marcação.

Lesson Roleplay

Imagine you're renting a flat in Portugal and the hot water has stopped working. You want to tell your landlord and get it fixed.

Bom dia, desculpe incomodar. A água quente não funciona.

Good morning, sorry to bother you. The hot water isn't working.

Bom dia. Desde quando? Já tentou alguma coisa?

Good morning. Since when? Have you already tried anything?

Desde ontem. Já desliguei e liguei o esquentador.

Since yesterday. I already turned the water heater off and on.

E a luz do esquentador acende?

And does the light on the water heater come on?

Não, não acende nada.

No, nothing lights up.

Lesson Vocabulary & Phrases

😅🙏

Desculpe incomodar.

des-koo-lpe een-koo-moo-DAR

Sorry to bother you.

🇵🇹 A polite, standard opener when phoning or knocking on a landlord's door. It sets a courteous tone before you raise a complaint.

See breakdown →
🚿🔥💧

A água quente

uh AH-gwah KENT

Hot water

💬 Portuguese keeps a "the" where English often drops it when talking about something in general or something specific to your flat.

See breakdown →
🚫

Não

now

No

See breakdown →
🚫⚙️

Não funciona

NOWN foon-see-OH-nuh

It doesn't work

💬 To say something doesn't work, just put não before the verb: não funciona. It's useful for any broken appliance, e.g. o frigorífico não funciona "the fridge doesn't work".

See breakdown →
🚿🔥💧🚫🔧

A água quente não funciona.

uh AH-gwah KENT NOWN foon-see-OH-nuh

The hot water isn't working.

💬 To say something isn't working, just put não before funciona. Swap in any appliance: O frigorífico não funciona "The fridge isn't working."

See breakdown →
⏳❓

Desde quando?

DEZH-duh KWAN-doo

Since when?

See breakdown →
🤔🔄❓

Já tentou alguma coisa?

zhah ten-TOH ahl-GOO-muh KOY-zuh

Have you already tried anything?

💬 Portuguese uses the simple past with já where English says "have you already…". So Já comeu? is "Have you eaten yet?"

🇵🇹 Landlords often ask this before sending anyone, so have your list of attempts ready.

See breakdown →
📅⬅️

Desde ontem

DEZH-duh ohn-TENG

Since yesterday

See breakdown →
🔄🔴🟢

Já desliguei e liguei

zhah dezh-lee-GAY ee lee-GAY

I've already turned it off and on

💬 The "I" past form ends in -ei for verbs ending in -ar: ligar becomes liguei, and desligar becomes desliguei. The u is added so the g stays hard, like in "go".

See breakdown →
🚀

Learn this vocabulary list the easy way

Get PrettyFluent for smart practice & lasting retention

Guides for Portuguese learners

More from "Telling my landlord the hot water is broken"

Similar Portuguese Lessons

Get the Full Learning Experience

This lesson is just a preview. Download PrettyFluent to practice pronunciation, roleplay conversations, and master vocabulary with spaced repetition.

Pronunciation Feedback

AI-powered feedback on what you say out loud

Spaced Repetition

Retain vocabulary long-term with smart practice

Immersive Roleplaying

Practice real conversations with AI partners

Lessons for Your Situation

Request lessons tailored to your specific needs

Download PrettyFluent on the App StoreGet Full Lesson

What Learners Are Saying

“Moved to Lisbon with zero Portuguese and honestly thought I’d be pointing at menus forever. Three weeks in and I’m having real conversations with my landlord.”

Priya N., 35, Freelance Designer

“I tried five different apps before this one. The roleplay conversations are what finally made things click. I actually remember what I learn now.”

Sofia R., 31, Marketing Manager

“Learning a language has never been as immediately impactful. Now I can charm the locals and navigate the food scene like a boss.”

Alex M., 42, Software Engineer