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Scene illustrating a Spain Spanish-language telling my landlord the hot water is broken conversation

Key Phrases

No hay agua caliente desde ayer.

There's been no hot water since yesterday.

¿Ha probado el botón de reinicio?

Have you tried the reset button?

¿Puede mandar a un técnico, por favor?

Could you send a technician, please?

Skills You'll Learn

Describing a household problem and since when it has occurred

Describir un problema doméstico y desde cuándo ocurre

Asking and answering about actions already completed using the present perfect tense

Preguntar y responder sobre acciones ya realizadas usando el pretérito perfecto

Making a formal and polite request over the phone

Hacer una petición formal y educada por teléfono

Lesson Roleplay

Imagine you're renting a flat in Spain and you've had no hot water since yesterday. You speak to your landlord to ask them to send someone to fix it.

Hola, buenos días. Soy el inquilino del segundo B.

Hello, good morning. I'm the tenant in flat 2B.

Hola, buenos días. ¿Qué tal? ¿Pasa algo?

Hello, good morning. How are you? Is something wrong?

Sí, perdone. No hay agua caliente desde ayer.

Yes, sorry to bother you. There's been no hot water since yesterday.

Vaya. ¿Ha mirado el calentador?

Oh dear. Have you checked the water heater?

Sí, lo he apagado y encendido. Pero nada.

Yes, I turned it off and on again. But nothing.

Lesson Vocabulary & Phrases

🏠🙋

El inquilino

ehl een-kee-LEE-noh

The tenant

See breakdown →
🙋🏠

Soy el inquilino

soy ehl een-kee-LEE-noh

I'm the tenant

💬 Use soy to say who or what you are: soy el vecino "I'm the neighbour", soy la inquilina for a woman.

See breakdown →
🏢2️⃣🅱️

Del segundo B

del seh-GOON-doh beh

From flat 2B

💬 del is de + el squeezed into one word, and Spanish always does this. Same with a + el, which becomes al "to the".

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🙋‍♂️🏠

Soy el inquilino del segundo B.

soy ehl een-kee-LEE-noh del seh-GOON-doh beh

I'm the tenant in flat 2B.

🇪🇸 Spanish flats are named by floor and door, so segundo B means second floor, door B. Giving it straight away is how a tenant normally identifies themselves to a landlord.

See breakdown →
❓⚠️

¿Pasa algo?

PAH-sah AHL-goh

Is something wrong?

See breakdown →
📞❓

¿Sí?

see

Hello?

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✅🙏😅

Sí, perdone.

see pehr-DOH-neh

Yes, sorry to bother you.

💬 perdone is the polite form you use with someone you address formally. With a friend you'd say perdona.

See breakdown →
🔥💧

Agua caliente

AH-gwah kah-LYEN-teh

Hot water

💬 agua is feminine, so it takes caliente and fría. It still uses el instead of la (as in el agua) because it starts with a stressed a sound.

See breakdown →
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