
Telling my landlord the hot water is broken: Prior attempts to fix the problem
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Key Phrases
No hay agua caliente desde ayer.
There's been no hot water since yesterday.
¿Ha probado el botón de reinicio?
Have you tried the reset button?
¿Puede mandar a un técnico, por favor?
Could you send a technician, please?
Skills You'll Learn
Describing a household problem and since when it has occurred
Describir un problema doméstico y desde cuándo ocurre
Asking and answering about actions already completed using the present perfect tense
Preguntar y responder sobre acciones ya realizadas usando el pretérito perfecto
Making a formal and polite request over the phone
Hacer una petición formal y educada por teléfono
Lesson Roleplay
Imagine you're renting a flat in Spain and you've had no hot water since yesterday. You speak to your landlord to ask them to send someone to fix it.
Hola, buenos días. Soy el inquilino del segundo B.
Hello, good morning. I'm the tenant in flat 2B.
Hola, buenos días. ¿Qué tal? ¿Pasa algo?
Hello, good morning. How are you? Is something wrong?
Sí, perdone. No hay agua caliente desde ayer.
Yes, sorry to bother you. There's been no hot water since yesterday.
Vaya. ¿Ha mirado el calentador?
Oh dear. Have you checked the water heater?
Sí, lo he apagado y encendido. Pero nada.
Yes, I turned it off and on again. But nothing.
Lesson Vocabulary & Phrases
El inquilino
ehl een-kee-LEE-noh
The tenant
Soy el inquilino
soy ehl een-kee-LEE-noh
I'm the tenant
💬 Use soy to say who or what you are: soy el vecino "I'm the neighbour", soy la inquilina for a woman.
See breakdown →Del segundo B
del seh-GOON-doh beh
From flat 2B
💬 del is de + el squeezed into one word, and Spanish always does this. Same with a + el, which becomes al "to the".
See breakdown →Soy el inquilino del segundo B.
soy ehl een-kee-LEE-noh del seh-GOON-doh beh
I'm the tenant in flat 2B.
🇪🇸 Spanish flats are named by floor and door, so segundo B means second floor, door B. Giving it straight away is how a tenant normally identifies themselves to a landlord.
See breakdown →¿Pasa algo?
PAH-sah AHL-goh
Is something wrong?
¿Sí?
see
Hello?
Sí, perdone.
see pehr-DOH-neh
Yes, sorry to bother you.
💬 perdone is the polite form you use with someone you address formally. With a friend you'd say perdona.
See breakdown →No
noh
No
Agua caliente
AH-gwah kah-LYEN-teh
Hot water
💬 agua is feminine, so it takes caliente and fría. It still uses el instead of la (as in el agua) because it starts with a stressed a sound.
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