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Scene illustrating a Traditional Chinese-language dispute with taxi driver conversation

Key Phrases

可以刷卡嗎?

kě yǐ shuā kǎ ma

May I pay by card?

這台車只能收現金。

zhè tái chē zhǐ néng shōu xiàn jīn

This vehicle only accepts cash.

那可以用行動支付嗎?

nà kě yǐ yòng xíng dòng zhī fù ma

Then can I use mobile payment?

Skills You'll Learn

Ask politely about available payment methods.

禮貌地詢問有哪些付款方式。

lǐ mào dì xún wèn yǒu něi xiē fù kuǎn fāng shì

Understand and respond when only cash is accepted.

理解並回應只能收現金的情況。

lǐ jiě bìng huí yīng zhǐ néng shōu xiàn jīn de qíng kuàng

Handle a payment problem and ask what to do next.

遇到付款問題時,知道怎麼詢問下一步怎麼辦。

yù dào fù kuǎn wèn tí shí zhī dào zěn me xún wèn xià yī bù zěn me bàn

Lesson Roleplay

Imagine you are taking a taxi in Taiwan and, when it’s time to pay, you find out the driver can only accept cash even though you mentioned paying by card earlier. You try other payment options, but they are unavailable, so you politely work together to solve the problem.

不好意思,請問可以刷卡嗎?

bù hǎo yì sī qǐng wèn kě yǐ shuā kǎ ma

Excuse me, may I pay by card?

抱歉喔,我們這台車只能收現金。

bào qiàn ō wǒ men zhè tái chē zhǐ néng shōu xiàn jīn

Sorry, but this car only accepts cash.

可是我上車前有說我要用卡付。

kě shì wǒ shàng chē qián yǒu shuō wǒ yào yòng kǎ fù

But I said before getting in that I wanted to pay by card.

我知道,真不好意思,可能是我沒聽清楚。

wǒ zhī dào zhēn bù hǎo yì sī kě néng shì wǒ méi tīng qīng chǔ

I know, I’m really sorry. I may not have heard you clearly.

那可以用行動支付嗎?

nà kě yǐ yòng xíng dòng zhī fù ma

Then can I use mobile payment?

Lesson Vocabulary & Phrases

🙇‍♂️

不好意思

bù hǎo yì sī

Excuse me

🇹🇼 [不好意思] is extremely common in Taiwan for getting someone's attention, softening a complaint, or apologizing lightly. In a taxi dispute, it sounds much less confrontational than jumping straight into a complaint.

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可以

kě yǐ

Can I / Is it okay?

💬 [可以] often covers both "can" and "is it okay to," so context does the work. You can reuse it with another action: [可以刷卡嗎?] or [可以等一下嗎?].

See breakdown →

嗎?

ma

Question ending for yes/no questions

💬 Add [嗎] at the end to turn a statement into a yes/no question. [可以] becomes [可以嗎?], and [用現金] becomes [用現金嗎?].

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💳❓

可以刷卡嗎?

kě yǐ shuā kǎ ma

May I pay by card?

💬 [刷卡] literally means "swipe card," but in real use it means paying by card in general, even if the card is tapped instead of swiped. That same pattern shows up in [刷悠遊卡] for using an EasyCard.

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💳

刷卡

shuā kǎ

Pay by card

💬 [刷卡] literally means "swipe card," but in Taiwan it commonly means paying by card generally. You can swap the payment item: [刷信用卡] or [刷悠遊卡].

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🙏

抱歉

bào qiàn

Sorry / my apologies

🇹🇼 [抱歉] is a straightforward apology and works well when you need to stay polite during a disagreement. It feels a bit more direct than [不好意思], which often sounds softer and more indirect.

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🙂

ō

Soft ending particle

🇹🇼 Sentence-final [喔] softens the tone and can make an apology sound warmer or less blunt. In Taiwan it is very common in casual speech, but you can leave it off if you're unsure.

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🙏

抱歉喔

bào qiàn ō

Sorry

🇹🇼 [抱歉喔] sounds casual, soft, and human rather than stiff. It's good for smoothing tension, but in a very formal complaint you might choose just [抱歉].

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🚌🚗

這台車

zhè tái chē

This vehicle / this bus / this car

💬 [台] is the counting word often used for vehicles and machines, so [這台車] is literally "this vehicle." The same pattern works in [一台車] or [那台機器].

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🚀

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