
Dispute with taxi driver Part 2 (Advanced): Pick-up or drop-off locations
Get Full LessonPractice pronunciation and master this lesson with smart-repetition via the PrettyFluent App
Key Phrases
ただ、あちら側は一方通行なんですよ。
tada achiragawa wa ippou tsuukou na n desu yo
The thing is, that side is one-way.
お降ろししてもよろしいでしょうか。
o oroshi shi te mo yoroshii deshou ka
Would it be all right if I let you off?
料金は二千三百四十円になります。
ryoukin wa nisen sanbyaku yonjuu en ni nari masu
The fare is 2,340 yen.
Skills You'll Learn
Learning expressions for explaining destinations and fares in a taxi
タクシーで目的地や料金について説明する表現を学ぶ
takushii de mokuteki chi ya ryoukin ni tsui te setsumei suru hyougen o manabu
Mastering polite ways to apologize and confirm information
丁寧な謝罪や確認の言い方を習得する
teinei na shazai ya kakunin no ii kata o shuutoku suru
Learning expressions for asking about and responding to payment methods
支払い方法について尋ねたり答えたりする表現を学ぶ
shiharai houhou ni tsui te tazune tari kotae tari suru hyougen o manabu
Lesson Roleplay
Imagine you're in a taxi in Shibuya, Tokyo. The driver stopped at the wrong place, and you want to get to the East Exit bus terminal.
お客様、着きました。ヒカリエ前です。
o kyaku sama tsuki mashi ta hikarie mae desu
Here we are, sir. This is the front of Hikarie.
あの、すみません。最初に東口のバスターミナル側ってお伝えしたと思うんですが…
ano sumi mase n saisho ni higashiguchi no basu taaminaru gawa tte o tsutae shi ta to omou n desu ga
Um, excuse me. I think I mentioned at the start the side by the East Exit bus terminal...
あ、そうでしたか、大変失礼しました。ただ、あちら側は一方通行なんですよ。
a sou deshi ta ka taihen shitsurei shi mashi ta tada achiragawa wa ippou tsuukou na n desu yo
Oh, did you? I'm very sorry. The thing is, that side is one-way.
そうなんですか。じゃあ、ぐるっと回ると、けっこう時間がかかりますか。
sou na n desu ka jaa gurutsu to mawaru to kekkou jikan ga kakari masu ka
Is that so? Then would going all the way around take quite a while?
五分ほどですね。こちらの聞き間違いなので、メーターはここで止めておきます。
go pun hodo desu ne kochira no kiki machigai na no de meetaa wa koko de tome te oki masu
About five minutes. Since I misheard you, I'll stop the meter here.
Lesson Vocabulary & Phrases
お客様
o kyaku sama
Sir / Ma'am
🇯🇵 Taxi drivers, shop staff and hotel workers address customers as お客様 (okyakusama) instead of using a name. It's polite service language you'll hear constantly but never use yourself.
See breakdown →着きました
tsuki mashi ta
We've arrived
お客様、着きました。
o kyaku sama tsuki mashi ta
Here we are, sir.
🇯🇵 お客様 (okyakusama) is how drivers and shop staff address you, polite and impersonal. Don't use it about yourself or others; it's strictly the service side's word.
See breakdown →バスターミナル
basu taaminaru
Bus terminal
あの、すみません。
ano sumi mase n
Um, excuse me.
🇯🇵 Opening with a soft あの (ano) signals you're about to raise something awkward, which keeps a complaint gentle rather than confrontational.
See breakdown →お伝えしたと思うんですが
o tsutae shi ta to omou n desu ga
I think I told you
💬 Ending with んですが (n desu ga) leaves the sentence trailing, as if adding "but..." and letting the listener fill in the rest. It works for any gentle objection: 予約したんですが "I made a reservation, but...".
🇯🇵 Saying "I think I told you" rather than "I told you" points out the driver's mistake without blaming them, which is how you'd normally correct someone in Japan.
See breakdown →あ、そうでしたか
a sou deshi ta ka
Oh, is that so?
💬 でした is the past form, so this literally means "oh, was it so?" Japanese reacts to new information in the past tense, as if it had been true all along.
See breakdown →大変失礼しました
taihen shitsurei shi mashi ta
I'm terribly sorry
🇯🇵 This is a formal apology you'll hear from staff who made a mistake. As a customer you'd usually say the lighter すみません instead.
See breakdown →あ、そうでしたか、大変失礼しました。
a sou deshi ta ka taihen shitsurei shi mashi ta
Oh, did you? I'm very sorry.
Learn this vocabulary list the easy way
Get PrettyFluent for smart practice & lasting retention
Similar Japanese Lessons

Fare disputes
Dispute with taxi driver (Advanced)

Route choice
Dispute with taxi driver (Advanced)

Payment methods
Dispute with taxi driver (Advanced)

Directions to the restaurant
Asking for directions

Directions to the hotel
Asking for directions

Essential communication
Top 50 phrases to get by Japan (Advanced)
Get the Full Learning Experience
This lesson is just a preview. Download PrettyFluent to practice pronunciation, roleplay conversations, and master vocabulary with spaced repetition.
Pronunciation Feedback
AI-powered feedback on what you say out loud
Spaced Repetition
Retain vocabulary long-term with smart practice
Immersive Roleplaying
Practice real conversations with AI partners
Lessons for Your Situation
Request lessons tailored to your specific needs
What Learners Are Saying
“Teaching in Osaka and I wanted to connect with my students beyond the classroom. The everyday conversation made my Japanese feel natural, not textbook-y.”
Mia S., 25, English Teacher
“I hop cities every few months and this is the only app that actually prepares me for living somewhere, not just visiting. Tokyo was the real test — passed with flying colors.”
James O., 28, Remote Worker
“I tried five different apps before this one. The roleplay conversations are what finally made things click. I actually remember what I learn now.”
Sofia R., 31, Marketing Manager