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Scene illustrating a Japanese-language dispute with taxi driver part 2 (advanced) conversation

Key Phrases

ただ、あちら側は一方通行なんですよ。

tada achiragawa wa ippou tsuukou na n desu yo

The thing is, that side is one-way.

お降ろししてもよろしいでしょうか。

o oroshi shi te mo yoroshii deshou ka

Would it be all right if I let you off?

料金は二千三百四十円になります。

ryoukin wa nisen sanbyaku yonjuu en ni nari masu

The fare is 2,340 yen.

Skills You'll Learn

Learning expressions for explaining destinations and fares in a taxi

タクシーで目的地や料金について説明する表現を学ぶ

takushii de mokuteki chi ya ryoukin ni tsui te setsumei suru hyougen o manabu

Mastering polite ways to apologize and confirm information

丁寧な謝罪や確認の言い方を習得する

teinei na shazai ya kakunin no ii kata o shuutoku suru

Learning expressions for asking about and responding to payment methods

支払い方法について尋ねたり答えたりする表現を学ぶ

shiharai houhou ni tsui te tazune tari kotae tari suru hyougen o manabu

Lesson Roleplay

Imagine you're in a taxi in Shibuya, Tokyo. The driver stopped at the wrong place, and you want to get to the East Exit bus terminal.

お客様、着きました。ヒカリエ前です。

o kyaku sama tsuki mashi ta hikarie mae desu

Here we are, sir. This is the front of Hikarie.

あの、すみません。最初に東口のバスターミナル側ってお伝えしたと思うんですが…

ano sumi mase n saisho ni higashiguchi no basu taaminaru gawa tte o tsutae shi ta to omou n desu ga

Um, excuse me. I think I mentioned at the start the side by the East Exit bus terminal...

あ、そうでしたか、大変失礼しました。ただ、あちら側は一方通行なんですよ。

a sou deshi ta ka taihen shitsurei shi mashi ta tada achiragawa wa ippou tsuukou na n desu yo

Oh, did you? I'm very sorry. The thing is, that side is one-way.

そうなんですか。じゃあ、ぐるっと回ると、けっこう時間がかかりますか。

sou na n desu ka jaa gurutsu to mawaru to kekkou jikan ga kakari masu ka

Is that so? Then would going all the way around take quite a while?

五分ほどですね。こちらの聞き間違いなので、メーターはここで止めておきます。

go pun hodo desu ne kochira no kiki machigai na no de meetaa wa koko de tome te oki masu

About five minutes. Since I misheard you, I'll stop the meter here.

Lesson Vocabulary & Phrases

🙋‍♂️🙋‍♀️

お客様

o kyaku sama

Sir / Ma'am

🇯🇵 Taxi drivers, shop staff and hotel workers address customers as お客様 (okyakusama) instead of using a name. It's polite service language you'll hear constantly but never use yourself.

See breakdown →
🎉📍

着きました

tsuki mashi ta

We've arrived

See breakdown →
📍🙇‍♂️

お客様、着きました。

o kyaku sama tsuki mashi ta

Here we are, sir.

🇯🇵 お客様 (okyakusama) is how drivers and shop staff address you, polite and impersonal. Don't use it about yourself or others; it's strictly the service side's word.

See breakdown →
🚌🏢

バスターミナル

basu taaminaru

Bus terminal

See breakdown →
🙋‍♂️💬

あの、すみません。

ano sumi mase n

Um, excuse me.

🇯🇵 Opening with a soft あの (ano) signals you're about to raise something awkward, which keeps a complaint gentle rather than confrontational.

See breakdown →
🗣️🤔

お伝えしたと思うんですが

o tsutae shi ta to omou n desu ga

I think I told you

💬 Ending with んですが (n desu ga) leaves the sentence trailing, as if adding "but..." and letting the listener fill in the rest. It works for any gentle objection: 予約したんですが "I made a reservation, but...".

🇯🇵 Saying "I think I told you" rather than "I told you" points out the driver's mistake without blaming them, which is how you'd normally correct someone in Japan.

See breakdown →
😮❓

あ、そうでしたか

a sou deshi ta ka

Oh, is that so?

💬 でした is the past form, so this literally means "oh, was it so?" Japanese reacts to new information in the past tense, as if it had been true all along.

See breakdown →
🙇‍♂️😣

大変失礼しました

taihen shitsurei shi mashi ta

I'm terribly sorry

🇯🇵 This is a formal apology you'll hear from staff who made a mistake. As a customer you'd usually say the lighter すみません instead.

See breakdown →
😮❓🙇‍♂️😣

あ、そうでしたか、大変失礼しました。

a sou deshi ta ka taihen shitsurei shi mashi ta

Oh, did you? I'm very sorry.

See breakdown →
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