
Working in the travel industry: Customer transportation information
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Key Phrases
空港までの行き方を教えてください。
kuukou made no iki kata o oshie te kudasai
Could you tell me how to get to the airport?
どこから出ますか。
doko kara de masu ka
Where does it leave from?
何時に出ますか。
nan ji ni de masu ka
At what time does it leave?
Skills You'll Learn
Ask for directions to the airport politely.
空港までの行き方を丁寧にたずねる。
kuukou made no iki kata o teinei ni tazuneru
Ask where transportation departs from.
乗り物がどこから出るかをたずねる。
norimono ga doko kara deru ka o tazuneru
Ask about departure times and travel duration.
出発時間や所要時間をたずねる。
shuppatsu jikan ya shoyou jikan o tazuneru
Lesson Roleplay
Imagine you are staying at a hotel in Japan and asking how to get to the airport. In this roleplay, you ask about the bus stop, departure times, travel time, and whether your luggage will be okay.
こんにちは。空港までの行き方を教えてください。
konnichiwa kuukou made no iki kata o oshie te kudasai
Hello. Please tell me how to get to the airport.
はい、もちろんです。バスが便利ですよ。
hai mochiron desu basu ga benri desu yo
Yes, of course. The bus is convenient.
バスはどこから出ますか。
basu wa doko kara de masu ka
Where does the bus depart from?
ホテルの前のバス停から出ます。
hoteru no mae no basu tei kara de masu
It departs from the bus stop in front of the hotel.
何時に出ますか。
nan ji ni de masu ka
What time does it leave?
Lesson Vocabulary & Phrases
こんにちは。
konnichiwa
Hello.
💬 [こんにちは] is a standard daytime greeting. It works well with customers and sounds polite without being too formal.
🇯🇵 In travel service settings, a small greeting plus a smile goes a long way in Japan. Staff often begin with [こんにちは] before giving directions.
See breakdown →教えて
oshie te
Tell me / please teach me
💬 [教えて] is the casual form of '[please tell me].' On its own, it can sound direct, so in customer service [教えてください] is much safer.
🇯🇵 Japanese service language usually prefers softer, more polite requests, especially with strangers, guests, and customers.
See breakdown →ください
kudasai
Please
💬 [ください] makes a request polite. It often attaches to a verb in the [て] form, like [教えてください].
🇯🇵 This is one of the most useful politeness words in daily Japanese. Think of it as a friendly service-industry helper word.
See breakdown →教えてください。
oshie te kudasai
Could you tell me?
💬 [教えてください] is a polite request meaning '[please tell me].' Very useful when asking for transportation info such as routes, times, or platforms.
🇯🇵 Customers often use this phrase with station staff, hotel staff, or tour desk workers. It sounds natural and respectful.
See breakdown →行く
iku
To go
💬 [行く] is the dictionary form meaning '[to go].' In travel phrases, it often becomes [行き], as in [行き方].
🇯🇵 This verb shows up everywhere in transportation Japanese, so it is a great 'passport word' for learners.
See breakdown →方
kata
Way / method
💬 [方] here means '[way]' or '[method],' not direction only. In [行き方], it means '[how to go].'
🇯🇵 Japanese often builds practical words by combining a verb stem plus [方]. It is like making a mini instruction phrase.
See breakdown →行き方
iki kata
How to get there
💬 [行き方] literally means '[the way of going].' It is perfect for asking directions to airports, stations, or hotels.
🇯🇵 A very common real-life question is [空港までの行き方を教えてください]. Transportation desks hear this all the time.
See breakdown →空港
kuukou
Airport
💬 [空港] means airport. It combines characters for '[sky]' and '[port],' which is a fun image: a port in the sky.
🇯🇵 In Japan, airports are often reached by train, airport limousine bus, or taxi, so this word comes up constantly in travel support.
See breakdown →まで
ma de
To / up to
💬 [まで] marks the end point: '[to]' or '[as far as].' Example: [空港まで] = '[to the airport].'
🇯🇵 In route explanations, [から] and [まで] are a classic pair: [from] and [to]. They are like your travel rails.
See breakdown →Learn this vocabulary list the easy way
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