
Making business phone calls: Asking to speak with someone and leaving a message
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Key Phrases
我想找一下王经理。
wǒ xiǎng zhǎo yī xià wáng jīng lǐ
I'd like to speak to Manager Wang.
您的电话是多少?
nín de diàn huà shì duō shǎo
What's your phone number?
我会转告他的。
wǒ huì zhuǎn gào tā de
I'll pass the message on to him.
Skills You'll Learn
Learning how to make a phone call to reach someone
学会如何打电话找人
xué huì rú hé dǎ diàn huà zhǎo rén
Learning how to leave a message and provide a phone number
学会如何留言并提供电话号码
xué huì rú hé liú yán bìng tí gōng diàn huà hào mǎ
Learning how to politely end a phone conversation
学会如何礼貌地结束电话对话
xué huì rú hé lǐ mào dì jié shù diàn huà duì huà
Lesson Roleplay
Imagine you're calling another company for work. You want to speak with Manager Wang and leave a message asking him to call you back.
您好,华美公司。
nín hǎo huá měi gōng sī
Hello, Huamei Company.
您好,我想找一下王经理。
nín hǎo wǒ xiǎng zhǎo yī xià wáng jīng lǐ
Hello, I'd like to speak with Manager Wang, please.
请问您是哪位?
qǐng wèn nín shì nǎ wèi
May I ask who's calling?
我是绿叶公司的 Emily Smith 。
wǒ shì lǜ yè gōng sī de Emily Smith
This is Emily Smith from Green Leaf Company.
不好意思,王经理在开会。您要留个言吗?
bù hǎo yì sī wáng jīng lǐ zài kāi huì nín yào liú gè yán ma
I'm sorry, Manager Wang is in a meeting. Would you like to leave a message?
Lesson Vocabulary & Phrases
您好
nín hǎo
Hello
💬 您 (nín) is the polite form of 你 (nǐ) "you", so 您好 (nín hǎo) is the respectful version of 你好.
See breakdown →华美公司
huá měi gōng sī
Huamei Company
您好,华美公司。
nín hǎo huá měi gōng sī
Hello, Huamei Company.
🇨🇳 Chinese offices answer the phone with a greeting plus the company name, with no "this is" in front. Expect to hear this instead of a person's name.
See breakdown →我想找一下王经理。
wǒ xiǎng zhǎo yī xià wáng jīng lǐ
I'd like to speak to Manager Wang.
💬 On the phone, 找 (zhǎo) means "to ask for" someone, not "to look for" them. Adding 一下 (yí xià) after it softens the request: 我找一下李老师 "I'm looking for Teacher Li".
See breakdown →您好,我想找一下王经理。
nín hǎo wǒ xiǎng zhǎo yī xià wáng jīng lǐ
Hello, I'd like to speak with Manager Wang.
🇨🇳 Asking for someone by surname plus title, like 王经理, is the normal polite way to ask for a person at work. Asking for them by their full name would sound oddly blunt.
See breakdown →经理
jīng lǐ
Manager
💬 Titles come after the surname: 王经理 "Manager Wang", 李老师 "Teacher Li". This is the reverse of the English order.
See breakdown →请问您是哪位?
qǐng wèn nín shì nǎ wèi
May I ask who's calling?
💬 请问 (qǐng wèn) "may I ask" is a handy polite opener for any question. 哪位 (nǎ wèi) is a respectful "who", more courteous than plain 谁 (shéi).
See breakdown →绿叶公司
lǜ yè gōng sī
Lüye Company
我是 Emily Smith 。
wǒ shì Emily Smith
I'm Emily Smith.
💬 To identify yourself on the phone, Chinese uses 我是 (wǒ shì) "I am". English says "this is" instead.
See breakdown →Learn this vocabulary list the easy way
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