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Scene illustrating a Simplified Chinese-language making business phone calls conversation

Key Phrases

我想找一下王经理。

wǒ xiǎng zhǎo yī xià wáng jīng lǐ

I'd like to speak to Manager Wang.

您的电话是多少?

nín de diàn huà shì duō shǎo

What's your phone number?

我会转告他的。

wǒ huì zhuǎn gào tā de

I'll pass the message on to him.

Skills You'll Learn

Learning how to make a phone call to reach someone

学会如何打电话找人

xué huì rú hé dǎ diàn huà zhǎo rén

Learning how to leave a message and provide a phone number

学会如何留言并提供电话号码

xué huì rú hé liú yán bìng tí gōng diàn huà hào mǎ

Learning how to politely end a phone conversation

学会如何礼貌地结束电话对话

xué huì rú hé lǐ mào dì jié shù diàn huà duì huà

Lesson Roleplay

Imagine you're calling another company for work. You want to speak with Manager Wang and leave a message asking him to call you back.

您好,华美公司。

nín hǎo huá měi gōng sī

Hello, Huamei Company.

您好,我想找一下王经理。

nín hǎo wǒ xiǎng zhǎo yī xià wáng jīng lǐ

Hello, I'd like to speak with Manager Wang, please.

请问您是哪位?

qǐng wèn nín shì nǎ wèi

May I ask who's calling?

我是绿叶公司的 Emily Smith 。

wǒ shì lǜ yè gōng sī de Emily Smith

This is Emily Smith from Green Leaf Company.

不好意思,王经理在开会。您要留个言吗?

bù hǎo yì sī wáng jīng lǐ zài kāi huì nín yào liú gè yán ma

I'm sorry, Manager Wang is in a meeting. Would you like to leave a message?

Lesson Vocabulary & Phrases

👋

您好

nín hǎo

Hello

💬 您 (nín) is the polite form of 你 (nǐ) "you", so 您好 (nín hǎo) is the respectful version of 你好.

See breakdown →
🏢🇨🇳

华美公司

huá měi gōng sī

Huamei Company

See breakdown →
👋🏢🇨🇳

您好,华美公司。

nín hǎo huá měi gōng sī

Hello, Huamei Company.

🇨🇳 Chinese offices answer the phone with a greeting plus the company name, with no "this is" in front. Expect to hear this instead of a person's name.

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🗣️➡️👨‍💼

我想找一下王经理。

wǒ xiǎng zhǎo yī xià wáng jīng lǐ

I'd like to speak to Manager Wang.

💬 On the phone, 找 (zhǎo) means "to ask for" someone, not "to look for" them. Adding 一下 (yí xià) after it softens the request: 我找一下李老师 "I'm looking for Teacher Li".

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👋🗣️➡️👨‍💼

您好,我想找一下王经理。

nín hǎo wǒ xiǎng zhǎo yī xià wáng jīng lǐ

Hello, I'd like to speak with Manager Wang.

🇨🇳 Asking for someone by surname plus title, like 王经理, is the normal polite way to ask for a person at work. Asking for them by their full name would sound oddly blunt.

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👨‍💼

经理

jīng lǐ

Manager

💬 Titles come after the surname: 王经理 "Manager Wang", 李老师 "Teacher Li". This is the reverse of the English order.

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❓📞👤

请问您是哪位?

qǐng wèn nín shì nǎ wèi

May I ask who's calling?

💬 请问 (qǐng wèn) "may I ask" is a handy polite opener for any question. 哪位 (nǎ wèi) is a respectful "who", more courteous than plain 谁 (shéi).

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🏢🍃

绿叶公司

lǜ yè gōng sī

Lüye Company

See breakdown →
🙋‍♂️

我是 Emily Smith 。

wǒ shì Emily Smith

I'm Emily Smith.

💬 To identify yourself on the phone, Chinese uses 我是 (wǒ shì) "I am". English says "this is" instead.

See breakdown →
🚀

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