
Making business phone calls: Scheduling a meeting over the phone
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Key Phrases
请问王经理在吗?
qǐng wèn wáng jīng lǐ zài ma
Excuse me, is Manager Wang there?
我想跟您约个时间见面。
wǒ xiǎng gēn nín yuē gè shí jiān jiàn miàn
I'd like to set up a time to meet with you.
您哪天方便?
nín nǎ tiān fāng biàn
What day is convenient for you?
Skills You'll Learn
How to politely ask for someone on the phone
打电话时如何礼貌地询问对方
dǎ diàn huà shí rú hé lǐ mào dì xún wèn duì fāng
How to propose and negotiate a meeting time
如何提议并商定见面的时间
rú hé tí yì bìng shāng dìng jiàn miàn de shí jiān
How to confirm the time and place of a meeting
如何确认会面的时间和地点
rú hé què rèn huì miàn de shí jiān hé dì diǎn
Lesson Roleplay
Imagine you're calling Huamei Company in China. You want to speak with Manager Wang and set up a time to meet him.
喂,您好,这里是华美公司。
wèi nín hǎo zhè lǐ shì huá měi gōng sī
Hello, this is Huamei Company.
您好,请问王经理在吗?
nín hǎo qǐng wèn wáng jīng lǐ zài ma
Hello, may I ask if Manager Wang is in?
我就是。请问您是哪位?
wǒ jiù shì qǐng wèn nín shì nǎ wèi
Speaking. May I ask who's calling?
我是 Emily Smith 。我想跟您约个时间见面。
wǒ shì Emily Smith wǒ xiǎng gēn nín yuē gè shí jiān jiàn miàn
This is Emily Smith. I'd like to set up a time to meet with you.
好的。您哪天方便?
hǎo de nín nǎ tiān fāng biàn
Sure. What day works for you?
Lesson Vocabulary & Phrases
喂
wèi
Hello (on the phone)
💬 On the phone 喂 is usually said with a rising tone, (wéi), even though dictionaries list it as (wèi). The falling (wèi) sounds abrupt, like shouting "hey!" at someone.
See breakdown →您好
nín hǎo
Hello
💬 您 (nín) is the polite form of 你 (nǐ) "you", so 您好 (nín hǎo) is the respectful version of 你好.
See breakdown →这里是华美公司。
zhè lǐ shì huá měi gōng sī
This is Huamei Company.
💬 When you answer the phone, Chinese says "here is…" with 这里是 (zhè lǐ shì), not "this is". Swap in any name: 这里是北京饭店 "This is the Beijing Hotel."
See breakdown →喂,您好,这里是华美公司。
wèi nín hǎo zhè lǐ shì huá měi gōng sī
Hello, this is Huamei Company.
🇨🇳 This is the standard way a receptionist or office answers the phone: a greeting, then the company name right away. Callers expect it, so leaving out the company name can sound unprofessional.
See breakdown →公司
gōng sī
Company
请问
qǐng wèn
Excuse me
💬 请问 means "may I ask", and it goes in front of a question to make it polite. It isn't used to squeeze past someone in a crowd. For that, say 不好意思 or 借过.
See breakdown →王经理在吗?
wáng jīng lǐ zài ma
Is Manager Wang there?
💬 在 on its own means "to be present / be around", so 王经理在吗 works with no extra word for "here". 你妈妈在吗 "Is your mom home?" follows the same pattern.
🇨🇳 In China people are often addressed by surname plus job title, like 王经理 "Manager Wang" or 李老师 "Teacher Li". This is the normal, respectful way to ask for someone at work.
See breakdown →请问王经理在吗?
qǐng wèn wáng jīng lǐ zài ma
May I ask if Manager Wang is in?
经理
jīng lǐ
Manager
💬 Titles come after the surname: 王经理 "Manager Wang", 李老师 "Teacher Li". This is the reverse of the English order.
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