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Scene illustrating a Simplified Chinese-language restaurant reservations (advanced) conversation

Key Phrases

请问有什么可以帮您?

qǐng wèn yǒu shén me kě yǐ bāng nín

How can I help you?

您稍等,我帮您查一下。

nín shāo děng wǒ bāng nín chá yī xià

One moment, let me check for you.

能不能麻烦您安排靠窗的?

néng bù néng má fán nín ān pái kào chuāng de

Could you possibly arrange a window seat?

Skills You'll Learn

Learn to ask and answer questions when booking a table at a restaurant

学会在餐厅预订位子时询问和回答

xué huì zài cān tīng yù dìng wèi zi shí xún wèn hé huí dá

Learn to politely request someone to wait or help check something

学会礼貌地请求对方稍等或帮忙查询

xué huì lǐ mào dì qǐng qiú duì fāng shāo děng huò bāng máng chá xún

Learn to make special requests and leave contact information in case of changes

学会提出特殊要求并留下联系方式以备变化

xué huì tí chū tè shū yāo qiú bìng liú xià lián xì fāng shì yǐ bèi biàn huà

Lesson Roleplay

Imagine you're calling a restaurant in China. You want to book a table for six people this Saturday evening.

您好,江南小馆,请问有什么可以帮您?

nín hǎo jiāng nán xiǎo guǎn qǐng wèn yǒu shén me kě yǐ bāng nín

Hello, Jiangnan Bistro. How can I help you?

您好,我想问一下,这周六晚上七点还有六个人的位子吗?

nín hǎo wǒ xiǎng wèn yī xià zhè zhōu liù wǎn shàng qī diǎn hái yǒu liù gè rén de wèi zi ma

Hi, I'd like to ask whether you still have a table for six this Saturday at 7 pm?

您稍等,我帮您查一下…不好意思,周六七点的大桌都订满了。

nín shāo děng wǒ bāng nín chá yī xià bù hǎo yì sī zhōu liù qī diǎn de dà zhuō dōu dìng mǎn le

One moment, let me check for you... Sorry, all the large tables at 7 on Saturday are fully booked.

这样啊。那八点半左右呢?或者早一点,五点半也行。

zhè yàng a nà bā diǎn bàn zuǒ yòu ne huò zhě zǎo yì diǎn wǔ diǎn bàn yě xíng

I see. What about around 8:30, then? Or earlier, 5:30 would work too.

五点半有一桌,不过八点前得翻台;八点半的话大厅还有位置。

wǔ diǎn bàn yǒu yī zhuō bù guò bā diǎn qián dé fān tái bā diǎn bàn de huà dà tīng hái yǒu wèi zhì

There's a table at 5:30, but it needs to be free by 8; at 8:30 there's still space in the main dining area.

Lesson Vocabulary & Phrases

🙋‍♂️❓

请问

qǐng wèn

Excuse me

🇨🇳 请问 (qǐng wèn) literally means "please may I ask." Staff use it to soften almost any question to a customer, and you can use it the same way to get someone's attention politely.

See breakdown →
🤔🙋‍♂️➡️❓

有什么可以帮您?

yǒu shén me kě yǐ bāng nín

What can I do for you?

💬 您 (nín) is the polite form of 你 "you." Staff use it with customers, and you'll hear it all through service conversations.

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🙋‍♀️🤝❓

请问有什么可以帮您?

qǐng wèn yǒu shén me kě yǐ bāng nín

How can I help you?

🇨🇳 This is the standard opening when you phone a restaurant. You can answer straight away with what you want, such as 订个位子.

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🍽️6️⃣

六个人的位子

liù gè rén de wèi zi

A table for six

💬 的 links a description to the thing it describes, with the description first: 六个人 + 的 + 位子. Swap in another number for any group size, like 四个人的位子 "a table for four".

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🍽️6️⃣❓

还有六个人的位子吗?

hái yǒu liù gè rén de wèi zi ma

Do you still have a table for six?

💬 还 (hái) here means "still", so 还有……吗? asks "is there any left?" rather than just "is there?". It's a handy way to check availability of anything, like 还有票吗? "are there still tickets?".

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✋⏳

您稍等

nín shāo děng

Please wait a moment

💬 稍 (shāo) means "slightly", so 稍等 literally means "wait a little".

🇨🇳 Staff at restaurants and hotels say this to customers all the time, and the polite 您 (nín) "you" makes it sound properly courteous. Among friends, people just say 等一下 "hang on".

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🔍👉😊

我帮您查一下。

wǒ bāng nín chá yī xià

I'll check for you.

💬 Putting 一下 (yí xià) after an action softens it into "quickly" or "just", which makes the offer sound light and easy. Note that 一 is read (yí) here because the next syllable has a falling tone.

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⏳🔍👉😊

您稍等,我帮您查一下。

nín shāo děng wǒ bāng nín chá yī xià

One moment, let me check for you.

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📅❌

订满了

dìng mǎn le

Fully booked

💬 满 (mǎn) means "full", and adding it after 订 "book" shows the result of the booking: booked until full. The same pattern works with other actions, like 坐满了 "all the seats are taken".

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