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Scene illustrating a Traditional Chinese-language telling my landlord the hot water is broken conversation

Key Phrases

熱水器壞了,沒有熱水

rè shuǐ qì huài le méi yǒu rè shuǐ

The water heater is broken, there's no hot water

師傅什麼時候可以來?

shī fù shén me shí hòu kě yǐ lái

When can the repairman come?

修理費我來付,你不用擔心

xiū lǐ fèi wǒ lái fù nǐ bù yòng dān xīn

I'll pay the repair fee, you don't need to worry

Skills You'll Learn

Learn to report household appliance problems to a landlord

學會向房東報告家中設備故障

xué huì xiàng fáng dōng bào gào jiā zhōng shè bèi gù zhàng

Learn to negotiate repair appointment times

學會協商維修時間

xué huì xié shāng wéi xiū shí jiān

Learn to express gratitude and reassurance

學會表達感謝與安心用語

xué huì biǎo dá gǎn xiè yǔ ān xīn yòng yǔ

Lesson Roleplay

Imagine you're renting an apartment in Taiwan and the water heater just broke. You want to call your landlady and arrange a time for a repair.

喂,陳太太您好,我是三樓的房客。

wèi chén tài tài nín hǎo wǒ shì sān lóu de fáng kè

Hello, Mrs. Chen. I'm the tenant on the third floor.

喔,你好!有什麼事嗎?

ō nǐ hǎo yǒu shén me shì ma

Oh, hi! What's up?

不好意思,熱水器壞了,沒有熱水。

bù hǎo yì sī rè shuǐ qì huài le méi yǒu rè shuǐ

Sorry to bother you. The water heater is broken, and there's no hot water.

真的啊?我請水電師傅去看看。

zhēn de a wǒ qǐng shuǐ diàn shī fù qù kàn kàn

Really? I'll have a plumber come take a look.

好,謝謝您。師傅什麼時候可以來?

hǎo xiè xiè nín shī fù shén me shí hòu kě yǐ lái

Okay, thank you. When can the plumber come?

Lesson Vocabulary & Phrases

👩‍🦰🈯

陳太太

chén tài tài

Mrs. Chen

💬 The family name comes first and the title follows: 陳 + 太太. The same goes for 王先生 "Mr. Wang" and 林小姐 "Ms. Lin".

See breakdown →
👋

您好!

nín hǎo

Hello!

💬 您 (nín) is the polite form of 你 (nǐ) "you", so 您好 is a more respectful hello than 你好.

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👋👩

陳太太您好

chén tài tài nín hǎo

Hello, Mrs. Chen.

💬 您 (nín) is the polite form of 你, so it suits a landlord or an older person.

🇹🇼 Tenants in Taiwan often call an older landlady by her family name plus 太太. It sounds respectful without being stiff, and it works well before you bring up a problem.

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🙋

我是

wǒ shì

I'm

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3️⃣🏢

三樓

sān lóu

The third floor

🇹🇼 Taiwan counts floors like the US: 一樓 "first floor" is the ground floor, so 三樓 is two flights up.

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🏠🧑

房客

fáng kè

Tenant

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🙋3️⃣🏢🧑

我是三樓的房客。

wǒ shì sān lóu de fáng kè

I'm the tenant on the third floor.

💬 的 links a description to the noun it describes, and the description goes first: 三樓的房客 is literally "third-floor's tenant". Swap in 五樓的房客 for "the tenant on the fifth floor".

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❓

有什麼事嗎?

yǒu shén me shì ma

What's up?

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🙏😅

不好意思

bù hǎo yì sī

Sorry to bother you

🇹🇼 不好意思 is the go-to softener in Taiwan for interrupting or asking a favor, and it's gentler than 對不起 "I'm sorry". Starting a request to your landlord with it sounds natural and considerate.

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🚀

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