
Telling my landlord the hot water is broken: Scheduling a plumber for repair
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Key Phrases
熱水器壞了,沒有熱水
rè shuǐ qì huài le méi yǒu rè shuǐ
The water heater is broken, there's no hot water
師傅什麼時候可以來?
shī fù shén me shí hòu kě yǐ lái
When can the repairman come?
修理費我來付,你不用擔心
xiū lǐ fèi wǒ lái fù nǐ bù yòng dān xīn
I'll pay the repair fee, you don't need to worry
Skills You'll Learn
Learn to report household appliance problems to a landlord
學會向房東報告家中設備故障
xué huì xiàng fáng dōng bào gào jiā zhōng shè bèi gù zhàng
Learn to negotiate repair appointment times
學會協商維修時間
xué huì xié shāng wéi xiū shí jiān
Learn to express gratitude and reassurance
學會表達感謝與安心用語
xué huì biǎo dá gǎn xiè yǔ ān xīn yòng yǔ
Lesson Roleplay
Imagine you're renting an apartment in Taiwan and the water heater just broke. You want to call your landlady and arrange a time for a repair.
喂,陳太太您好,我是三樓的房客。
wèi chén tài tài nín hǎo wǒ shì sān lóu de fáng kè
Hello, Mrs. Chen. I'm the tenant on the third floor.
喔,你好!有什麼事嗎?
ō nǐ hǎo yǒu shén me shì ma
Oh, hi! What's up?
不好意思,熱水器壞了,沒有熱水。
bù hǎo yì sī rè shuǐ qì huài le méi yǒu rè shuǐ
Sorry to bother you. The water heater is broken, and there's no hot water.
真的啊?我請水電師傅去看看。
zhēn de a wǒ qǐng shuǐ diàn shī fù qù kàn kàn
Really? I'll have a plumber come take a look.
好,謝謝您。師傅什麼時候可以來?
hǎo xiè xiè nín shī fù shén me shí hòu kě yǐ lái
Okay, thank you. When can the plumber come?
Lesson Vocabulary & Phrases
陳太太
chén tài tài
Mrs. Chen
💬 The family name comes first and the title follows: 陳 + 太太. The same goes for 王先生 "Mr. Wang" and 林小姐 "Ms. Lin".
See breakdown →您好!
nín hǎo
Hello!
💬 您 (nín) is the polite form of 你 (nǐ) "you", so 您好 is a more respectful hello than 你好.
See breakdown →陳太太您好
chén tài tài nín hǎo
Hello, Mrs. Chen.
💬 您 (nín) is the polite form of 你, so it suits a landlord or an older person.
🇹🇼 Tenants in Taiwan often call an older landlady by her family name plus 太太. It sounds respectful without being stiff, and it works well before you bring up a problem.
See breakdown →我是
wǒ shì
I'm
三樓
sān lóu
The third floor
🇹🇼 Taiwan counts floors like the US: 一樓 "first floor" is the ground floor, so 三樓 is two flights up.
See breakdown →房客
fáng kè
Tenant
我是三樓的房客。
wǒ shì sān lóu de fáng kè
I'm the tenant on the third floor.
💬 的 links a description to the noun it describes, and the description goes first: 三樓的房客 is literally "third-floor's tenant". Swap in 五樓的房客 for "the tenant on the fifth floor".
See breakdown →有什麼事嗎?
yǒu shén me shì ma
What's up?
不好意思
bù hǎo yì sī
Sorry to bother you
🇹🇼 不好意思 is the go-to softener in Taiwan for interrupting or asking a favor, and it's gentler than 對不起 "I'm sorry". Starting a request to your landlord with it sounds natural and considerate.
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