
Basic time: Scheduling a time for the appointment
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Key Phrases
予約をしたいんですが。
yoyaku o shi tai n desu ga
I'd like to make an appointment.
金曜日の午後は空いていますか。
kinyoubi no gogo wa ai te i masu ka
Are you free Friday afternoon?
お名前をお願いします。
o namae o o negai shi masu
Your name, please.
Skills You'll Learn
Using expressions to request an appointment
予約をお願いする表現を使う
yoyaku o o negai suru hyougen o tsukau
Communicating your preferred day and time
希望の曜日と時間を伝える
kibou no youbi to jikan o tsutaeru
Confirming an appointment and responding politely
予約の確認と丁寧な受け答えをする
yoyaku no kakunin to teinei na ukekotae o suru
Lesson Roleplay
Imagine you're calling a local clinic in Japan. You want to book an appointment for Friday afternoon.
すみません。予約をしたいんですが。
sumi mase n yoyaku o shi tai n desu ga
Excuse me. I'd like to make an appointment.
はい。いつがよろしいですか。
hai itsu ga yoroshii desu ka
Of course. When would suit you?
金曜日の午後は空いていますか。
kinyoubi no gogo wa ai te i masu ka
Do you have anything Friday afternoon?
金曜日は三時と四時半が空いています。
kinyoubi wa san ji to yo ji han ga ai te i masu
On Friday, we have three o'clock and four-thirty open.
じゃあ、四時半でお願いします。
jaa yo ji han de o negai shi masu
Then four-thirty, please.
Lesson Vocabulary & Phrases
すみません。
sumi mase n
Excuse me.
🇯🇵 This is the standard way to get a receptionist's attention or open a phone call, so you'll use it far more than any word for "hello" in these situations.
See breakdown →予約
yoyaku
Appointment, reservation
💬 The same word covers a doctor's appointment, a restaurant table and a hotel room, so one word handles almost any booking.
See breakdown →予約をしたいんですが。
yoyaku o shi tai n desu ga
I'd like to make an appointment.
💬 Ending with んですが (n desu ga) leaves the sentence hanging softly, inviting the other person to pick it up. It works with any request: 電話したいんですが "I'd like to make a call".
See breakdown →いつがよろしいですか。
itsu ga yoroshii desu ka
When would suit you?
🇯🇵 よろしい is the polite form of いい "good", and staff use it with customers. You'd answer with the plainer いい, never with よろしい about yourself.
See breakdown →金曜日
kinyoubi
Friday
💬 Every weekday ends in 曜日 (yōbi), so only the first part changes: 月曜日 "Monday", 水曜日 "Wednesday".
See breakdown →午後
gogo
Afternoon
💬 午後 (gogo) also means "p.m." and goes before the time: 午後三時 "3 p.m." Its opposite is 午前 (gozen) "a.m."
See breakdown →金曜日の午後
kinyoubi no gogo
Friday afternoon
💬 Japanese goes from the biggest unit to the smallest, joined by の: 金曜日の三時 "Friday at three", 明日の午後 "tomorrow afternoon".
See breakdown →空いています
ai te i masu
To be free, to be open
💬 空いています is used for a time slot, a seat or a person who isn't busy. It means something is empty right now, not that it costs nothing.
See breakdown →空いていますか。
ai te i masu ka
Are you free?
💬 空いて is read (aite), and 空いていますか often sounds like (aitemas-ka), because the u in す nearly vanishes.
See breakdown →Learn this vocabulary list the easy way
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