Say when a problem started and describe the situation.
問題がいつ始まったかを言って、状況を説明する。
mondai ga itsu hajimatsu ta ka o itsu te joukyou o setsumei suru
Arrange a repair visit and discuss available times.
修理の予定を決めて、都合のいい時間を話す。
shuuri no yotei o kime te tsugou no ii jikan o hanasu
Lesson Roleplay
Imagine you’re a tenant calling your landlord because the hot water has stopped since last night. The landlord asks a few questions, then arranges for a plumber to come—together you choose a convenient time for the repair visit.
すみません、大家さん。お湯が出ません。
sumi mase n ooya san o yu ga de mase n
Excuse me, landlord. The hot water isn’t working.
あら、大丈夫?いつから?
ara daijoubu itsu kara
Oh no—are you okay? Since when?
きのうの夜からです。シャワーが水だけです。
kinou no yoru kara desu shawaa ga mizu dake desu
Since last night. The shower is only cold water.
それは困るね。給湯器の電源は入ってる?
sore wa komaru ne kyuutou ki no dengen wa haitsu teru
💬 出る literally means something like "come out," so お湯が出ません is literally "hot water doesn't come out." Japanese often uses this verb for utilities and machines too, like 水が出ない or お金が出ない.
💬 出ません literally means "doesn't come out," and that's the normal way to say water, gas, or similar things aren't working. You can reuse the pattern with other things: 水が出ません or お金が出ません.
🇯🇵 あら。 is a mild, natural reaction like "oh," "oh dear," or "oops." It's especially common in softer or more old-fashioned speech, and often sounds more feminine than あっ or えっ.
💬 The う in 大丈夫 makes a long sound: じょう is said as one stretched beat, not two separate vowels. 大丈夫? can mean "Are you okay?" but also "Is that okay?" depending on context.
💬 いつから? is literally "from when?" and naturally means "since when?" or "starting when?" The same pattern works with other question words too, like どこから? = "from where?".
💬 Put の between two nouns and the first one describes the second: きのうの夜 = "yesterday's night," meaning "last night." The same pattern works everywhere, like あしたの朝 for "tomorrow morning."
💬 Japanese often builds time expressions with の: きのうの夜 = "last night," きょうの午後 = "this afternoon." It's a handy pattern for combining a day word with part of the day.
💬 困る literally means something like "be troubled" or "be in difficulty," so それは困る is more like "that's a problem for me/us" than just "that's bad." ね softens it and makes it sound shared: "yeah, that's a problem."
💬 Put の between two nouns and the first describes the second: 給湯器の電源 = "the water heater's power." The same pattern works in lots of practical phrases like 部屋のドア.
💬 入ってる? is the casual spoken form of 入っていますか?. For power and switches, Japanese says 電源が入る — literally "the power enters," but naturally "the power is on."
🇯🇵 This sounds casual and natural between people who know each other, like a landlord speaking informally. In a more formal interaction, you'd expect 入っていますか?.
🇯🇵 はい doesn't always mean strong agreement; it often just means "yes, I heard you" or "right." In real conversations it can simply acknowledge what the other person said before adding more.
💬 直りません uses 直る, which means "be fixed" or "get repaired," so this sentence is literally "Yes, but it doesn't get fixed." For "someone fixes it," Japanese switches to 直す.
💬 わかった is the plain casual form of "understood" or "got it." The more polite version is わかりました.
🇯🇵 わかった。 sounds normal from a landlord, friend, or family member in casual conversation. Said upward to a customer, boss, or stranger, it can sound too blunt; わかりました is safer.
🇯🇵 〜屋さん often means a person or shop associated with that trade, so 水道屋さん is the plumber/plumbing company in an everyday way. In real life people often use this kind of label even when they don't know the exact company name.
💬 ね at the end makes the statement softer and more interpersonal. Here 電話するね sounds like "I'll call, okay?" or "I'll call, just so you know."
🇯🇵 This ending sounds casual and reassuring, the kind of thing you'd say to someone you have an informal relationship with. In a more formal service interaction, you'd be more likely to hear 電話します.
💬 来られますか means "can come," built from 来る. In real conversation this form is often used for both "can you come?" and "can they come?" depending on context.
💬 In choices, がいい means "is better" or "I prefer," not just plain "is good." You can reuse it with lots of options: これがいいです = "This one is good / I'll take this one."
🇯🇵 じゃあ。 here is a very everyday "Okay, then" or "All right." It's casual and common in conversation, especially when moving things along or wrapping up a small decision.
💬 お願いする literally means "request," but with a time like this it often means "book/schedule it for." The に marks the time point: 十時にお願いする.
🇯🇵 The ending ね makes this sound softer and more friendly, like checking the other person is with you. It's natural with someone you already have an easy, casual tone with.
💬 たら after a past-form verb often means "when/after that happens": 終わったら = "when it's finished." You can reuse it with other actions, like 着いたら連絡します = "I'll contact you when I arrive."
💬 Sentence-final よ adds a feeling of letting the other person know something: 連絡するよ is more like "I'll let you know, okay." Without よ, it sounds a bit plainer.
💬 This combines two very common patterns: 終わったら = "when it's done," and 連絡する = "contact/let someone know." You can swap the first part easily: 着いたら連絡するよ = "I'll let you know when I arrive."
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