Imagine calling a Japanese restaurant named 'Sakura' to make a reservation for a special occasion. You're planning a dinner for four people next Friday at 7 PM, as it's your wife's birthday. You ask the restaurant if they can do something special, like preparing a cake with a message. You also prefer a window seat. During the call, you provide your name and phone number to confirm the reservation. The conversation unfolds as the restaurant assists you with your requests.
もしもし、レストラン「さくら」ですか?
moshimoshi resutoran sakura desu ka
Hello, is this the restaurant 'Sakura'?
はい、レストラン「さくら」です。いかがなさいましたか?
hai resutoran sakura desu ikaga nasai mashi ta ka
Yes, this is the restaurant 'Sakura'. How can I help you?
予約をしたいのですが。
yoyaku o shi tai no desu ga
I'd like to make a reservation.
かしこまりました。何名様でしょうか?
kashikomari mashi ta nan mei sama deshou ka
Certainly. For how many people?
4人です。来週の金曜日、7時からお願いします。
4 nin desu raishuu no kinyoubi 7 ji kara o negai shi masu
For 4 people. Next Friday at 7 o'clock, please.
Lesson Vocabulary & Phrases
📞👋
もしもし
moshimoshi
Hello (on phone)
🇯🇵 Use もしもし only on the phone, not for face-to-face greetings. It's normal when answering a call to a restaurant or when checking that the line is connected.
💬 はい often means more than just "yes" — it can also mean "I'm listening" or "I understand." On the phone, it's very common before saying who you are: はい、田中です.
💬 In 〜です, the す is often very light or almost dropped in normal speech, so です can sound close to (desu) with barely any final vowel. After a name, it's the standard polite way to identify yourself: 山田です.
🇯🇵 This is a standard phone-answer pattern when someone asks if they've reached the restaurant or asks for a person. In service settings, staff will usually say the restaurant name too, not just はい、〜です.
💬 なさる is a polite "do," and いかがなさいましたか literally asks what someone has done, but it really means "How can I help?" or "What seems to be the matter?" You'll hear the same pattern in shops and clinics.
💬 したい attaches to the verb stem to mean "want to do": 食べたい "want to eat," 予約したい "want to reserve." In polite requests, Japanese often softens it with something after it, instead of stopping at したい alone.
💬 At the end of a request, のですが softens what you say and signals "I have this situation…" rather than a blunt statement. You can reuse it with lots of needs: 確認したいのですが or 変更したいのですが.
💬 〜たいのですが is a very useful softening pattern for service situations: it means "I'd like to…, but…" and lets the other person respond. Swap in another verb: 席を変更したいのですが.
🇯🇵 This sounds more natural and polite than a direct command when calling a restaurant. Japanese often leaves the sentence slightly open like this instead of spelling out the full request.
🇯🇵 This is very polite customer-service language, stronger and more formal than a plain わかりました. Staff use it to show they've understood and will take care of it.
💬 名 is a counter for people in formal settings, and 様 makes it extra polite, so 何名様 is the standard staff way to ask party size. The でしょうか ending softens the question compared with a plain ですか.
🇯🇵 Restaurants, hotels, and clinics commonly use 何名様 instead of casual 何人. It's polite service language you'll hear often, but customers normally answer simply with the number.
🇯🇵 お願いします is one of the most useful polite closings for requests in Japan. In reservations it often means something like "that, please" or "thank you in advance," depending on the moment.
💬 いたします is the humble form of します, used when talking about your own action politely toward the customer. You'll hear this constantly in service speech: 確認いたします, ご案内いたします.
🇯🇵 This is standard business and customer-service language. You don't usually need to use it yourself as a customer, but it helps a lot to recognize it quickly.
🇯🇵 Staff often say this before repeating details like the date, time, and name. It signals a confirmation step, so listen carefully for corrections you may need to make.
🇯🇵 This is a normal polite way for staff to ask for the booking name. They usually mean the surname for the reservation, not necessarily your full name.
💬 実は is a useful softener before sharing the real point or a slightly delicate detail: "actually…" It often sets up a request without sounding abrupt, as in 実は、誕生日でして.
💬 何か〜できますか is a handy pattern for asking whether any option is available: 何か飲み物はありますか or 何か変更できますか. Here, 特別なこと means "something special," not literally a single "thing."
🇯🇵 This is a polite, indirect way to ask about birthday or anniversary accommodations without sounding demanding. It works well if you don't know what the restaurant offers.
🇯🇵 For birthdays, staff may say this to the guest or about the occasion, but it's a general congratulations phrase used for many happy events. On its own, it sounds polite and warm, not overly intimate.
💬 できます often means "can do" or "is available/possible," not just literal ability. In restaurant talk, it commonly means the service can be provided: 変更できます, 用意できます.
💬 〜のご用意ができます is a very common service pattern meaning "we can prepare/provide …" Swap in other items: お花のご用意ができます or デザートプレートのご用意ができます.
🇯🇵 Restaurants often phrase what they offer this way because it sounds smoother and less direct than a plain できます. It's a stock expression in polite hospitality speech.
💬 側 means "side," so 窓側 is literally "window side." Japanese often builds location-type seat descriptions this way: 通路側の席 "aisle seat" uses the same pattern.
💬 空いていますか comes from 空く, "to open up / become free," so for seats or tables it means "is it available?" The long いて sequence is said smoothly as one flow, not as separate chunks.
💬 空いていますか asks whether something is open or available; with seats, rooms, or tables, it means "is it free?" You can reuse it with other spots: 個室は空いていますか? (Is a private room available?).
💬 いたします is a more polite service-language version of します. You'll hear it in shops and restaurants in set phrases like 確認いたします (I'll check) or ご案内いたします (I'll guide you).
🇯🇵 This is staff-to-customer language, not something you'd normally use for yourself when making a reservation. If a restaurant says this, it sounds polished and professional.
💬 The ご- here makes 希望 more polite: ご希望 is the standard customer-service way to say "preference" or "request." You'll hear the same pattern in ご予約 (reservation) and ご都合 (convenience/availability).
💬 ありますか literally means "is there?" or "do you have?" and gets used very broadly in Japanese. In ご希望はありますか?, it's not about possession so much as "do you have any preferences?"
💬 は is pronounced (wa), not (ha). In questions like this, Xはありますか? is a very reusable pattern for asking whether something exists or whether someone has a request: アレルギーはありますか? (Do you have any allergies?).
💬 おめでとう is used for congratulations in general, not just birthdays. You can swap in other occasions too, like ご結婚おめでとう (Congratulations on your marriage).
🇯🇵 This is fine on a cake plate or birthday message, but staff usually won't say it out loud unless the situation clearly calls for it. For restaurant surprises, it's often written as a short message rather than announced.
💬 The お- adds politeness to 電話番号, which is common in customer-facing language. You often hear this with everyday nouns in service settings, like お名前 (name) and お時間 (time).
💬 お願いできますか is a softer, more polite way to ask someone to do something than just saying ください. You can attach it to many nouns or actions: 確認お願いできますか (Could you check?) or 変更お願いできますか (Could you make a change?).
💬 をお願いできますか is a very common polite pattern for requesting information or a service. You can swap in what you need: お名前をお願いできますか (May I have your name?).
🇯🇵 Restaurants, hotels, and shops often use this as a closing line after a booking or phone call. It sounds warmer and more polished than a direct English-style "see you then."
💬 よろしく on its own is incomplete in polite situations; it's usually followed by お願いします. Together, it means something like "thanks in advance" or "I appreciate your help," depending on context.
🇯🇵 This is extremely common at the end of reservation calls or requests, where it sounds natural and cooperative rather than overly formal. It's not a literal "best regards" so much as a smooth way to close after asking for help.
“Teaching in Osaka and I wanted to connect with my students beyond the classroom. The everyday conversation scenarios made my Japanese feel natural, not textbook-y.”
Mia S., 25, English Teacher
“I hop cities every few months and this is the only app that actually prepares me for living somewhere, not just visiting. Tokyo was the real test — passed with flying colors.”
James O., 28, Remote Worker
“I tried five different apps before this one. The roleplay conversations are what finally made things click. I actually remember what I learn now.”