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Scene illustrating a Japanese-language taking orders at a restaurant as a waiter conversation

Key Phrases

いらっしゃいませ。/こちらへどうぞ。

irasshai mase kochira e douzo

Welcome. / This way, please.

お飲み物は何になさいますか。

o nomimono wa nan ni nasai masu ka

What would you like to drink?

アイスコーヒーをお願いします。/母はオレンジジュースをお願いします。

aisu koohii o o negai shi masu haha wa orenji juusu o o negai shi masu

Iced coffee, please. / My mother would like orange juice.

Skills You'll Learn

Use polite welcome and seating expressions in a restaurant or café.

レストランやカフェで、丁寧なあいさつや案内の表現を使う。

resutoran ya kafe de teinei na aisatsu ya annai no hyougen o tsukau

Ask and answer politely about drink orders.

飲み物の注文を丁寧にたずねたり、答えたりする。

nomimono no chuumon o teinei ni tazune tari kotae tari suru

Respond appropriately with polite service phrases like 'Certainly' and 'Please wait a moment.'

「かしこまりました」や「少々お待ちください」などの丁寧な接客表現を使う。

kashikomari mashi ta ya shoushou o machi kudasai nado no teinei na sekkyaku hyougen o tsukau

Lesson Roleplay

Imagine you and your mother have just been seated at a cafe in Japan, and you are politely ordering drinks with the staff.

いらっしゃいませ。こちらへどうぞ。

irasshai mase kochira e douzo

Welcome. This way, please.

ありがとうございます。

arigatou gozai masu

Thank you very much.

お水をお持ちしますね。

o mizu o o mochi shi masu ne

I’ll bring you some water.

お飲み物は何になさいますか。

o nomimono wa nan ni nasai masu ka

What would you like to drink?

アイスコーヒーをお願いします。

aisu koohii o o negai shi masu

I’d like an iced coffee, please.

Lesson Vocabulary & Phrases

👋

いらっしゃい

irasshai

Welcome.

💬 [いらっしゃい] is the base part of the shop greeting. By itself, it can sound casual or incomplete in a restaurant, so you will usually hear it with [ませ].

🇯🇵 In restaurants and shops, staff usually say the fuller [いらっしゃいませ] rather than just [いらっしゃい]. It is a standard customer-service greeting, not an invitation to start chatting.

See breakdown →
🙇

ませ

mase

Polite ending used in greetings.

💬 [ませ] adds a very polite service tone. It appears in set expressions like [いらっしゃいませ]. Think of it as the magic sprinkle that makes the greeting sound properly “store staff.”

🇯🇵 Many learners never use [ませ] alone, but recognizing it helps you catch common service phrases in real life.

See breakdown →
👋

いらっしゃいませ。

irasshai mase

Welcome.

💬 This is the classic restaurant and shop greeting. It is very polite and fixed, so memorize it as one chunk: [いらっしゃいませ].

🇯🇵 You will hear [いらっしゃいませ] everywhere in Japan, often loudly and energetically. Customers normally do not need to reply; a nod or smile is fine.

See breakdown →
👉

こちらへ

kochira e

This way.

💬 [こちら] means “this way/this side,” and [へ] marks direction. It is often used when guiding guests to a table.

🇯🇵 Staff may gesture with an open hand while saying [こちらへ]. Pointing directly with one finger is less common in polite service.

See breakdown →
➡️

どうぞ

douzo

Please go ahead.

💬 [どうぞ] is super useful. It can mean “please,” “here you are,” or “go ahead,” depending on context.

🇯🇵 In restaurants, [どうぞ] often comes with a gesture inviting you to sit, move, or take something. Tiny word, big usefulness.

See breakdown →
👉🙏

こちらへどうぞ。

kochira e douzo

This way, please.

💬 This combines [こちらへ] and [どうぞ] into a smooth guiding phrase. It is natural and very common when a waiter leads you to your seat.

🇯🇵 If staff say this, just follow them. In Japan, seating is usually assigned by the restaurant rather than chosen freely.

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🙏

ありがとう

arigatou

Thank you.

💬 [ありがとう] is friendly and casual. It is good with friends, but in restaurants customers often say the more polite [ありがとうございます].

🇯🇵 Even though the customer is “the guest,” saying thanks to staff is still normal and appreciated in Japan.

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🙇

ございます

gozai masu

Polite ending.

💬 [ございます] raises the politeness level. Add it to [ありがとう] and you get the very common [ありがとうございます].

🇯🇵 You will hear [ございます] in many polite service expressions. It is one of those words that instantly sounds more formal and respectful.

See breakdown →
🙏✨

ありがとうございます。

arigatou gozai masu

Thank you very much.

💬 This is the standard polite thank-you. Safe, useful, and never too much in a restaurant.

🇯🇵 Customers often use [ありがとうございます] when water, drinks, or menus are brought. It helps interactions feel warm, even when brief.

See breakdown →
🚀

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