
Taking orders at a restaurant as a waiter: The opening and taking drink orders
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Key Phrases
いらっしゃいませ。/こちらへどうぞ。
irasshai mase kochira e douzo
Welcome. / This way, please.
お飲み物は何になさいますか。
o nomimono wa nan ni nasai masu ka
What would you like to drink?
アイスコーヒーをお願いします。/母はオレンジジュースをお願いします。
aisu koohii o o negai shi masu haha wa orenji juusu o o negai shi masu
Iced coffee, please. / My mother would like orange juice.
Skills You'll Learn
Use polite welcome and seating expressions in a restaurant or café.
レストランやカフェで、丁寧なあいさつや案内の表現を使う。
resutoran ya kafe de teinei na aisatsu ya annai no hyougen o tsukau
Ask and answer politely about drink orders.
飲み物の注文を丁寧にたずねたり、答えたりする。
nomimono no chuumon o teinei ni tazune tari kotae tari suru
Respond appropriately with polite service phrases like 'Certainly' and 'Please wait a moment.'
「かしこまりました」や「少々お待ちください」などの丁寧な接客表現を使う。
kashikomari mashi ta ya shoushou o machi kudasai nado no teinei na sekkyaku hyougen o tsukau
Lesson Roleplay
Imagine you and your mother have just been seated at a cafe in Japan, and you are politely ordering drinks with the staff.
いらっしゃいませ。こちらへどうぞ。
irasshai mase kochira e douzo
Welcome. This way, please.
ありがとうございます。
arigatou gozai masu
Thank you very much.
お水をお持ちしますね。
o mizu o o mochi shi masu ne
I’ll bring you some water.
お飲み物は何になさいますか。
o nomimono wa nan ni nasai masu ka
What would you like to drink?
アイスコーヒーをお願いします。
aisu koohii o o negai shi masu
I’d like an iced coffee, please.
Lesson Vocabulary & Phrases
いらっしゃい
irasshai
Welcome.
🇯🇵 By itself, [いらっしゃい] sounds casual or clipped. Staff almost always say the fuller [いらっしゃいませ] to customers.
See breakdown →ませ
mase
Polite ending used in greetings.
💬 [ませ] is a very formal ending you'll hear in set service expressions like [いらっしゃいませ]. You don't usually use it on its own in everyday conversation.
See breakdown →いらっしゃいませ。
irasshai mase
Welcome.
🇯🇵 This is the standard store and restaurant welcome in Japan. Staff say it to customers, but customers do not say it back.
See breakdown →こちらへ
kochira e
This way.
💬 [へ] marks the direction someone should move, and here it's said (e), not (he). You can reuse it with places: [席へ] for "to your seat."
See breakdown →どうぞ
douzo
Please go ahead.
💬 [どうぞ] is handy for offering or inviting: "please go ahead," "here you are," or "after you," depending on context. You can swap in other actions, like [お入りください、どうぞ] for "please come in."
See breakdown →こちらへどうぞ。
kochira e douzo
This way, please.
🇯🇵 This is a standard polite way for staff to guide guests to a table or seat. It's formal enough for everyday service without sounding stiff.
See breakdown →ありがとう
arigatou
Thank you.
💬 [ありがとう] becomes more polite with [ございます]: [ありがとうございます]. On its own, [ありがとう] is friendly and less formal.
See breakdown →ございます
gozai masu
Polite ending.
💬 In set phrases like [ありがとうございます], [ございます] raises the politeness level. You'll also hear it in [おはようございます].
See breakdown →ありがとうございます。
arigatou gozai masu
Thank you very much.
🇯🇵 Customers say this to staff; staff can say it to customers too, but often use even more service-minded phrasing in some places. It's polite and completely normal in restaurants.
See breakdown →Learn this vocabulary list the easy way
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