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Scene illustrating a Japanese-language taking orders at a restaurant as a waiter conversation

Key Phrases

いらっしゃいませ。/こちらへどうぞ。

irasshai mase kochira e douzo

Welcome. / This way, please.

お飲み物は何になさいますか。

o nomimono wa nan ni nasai masu ka

What would you like to drink?

アイスコーヒーをお願いします。/母はオレンジジュースをお願いします。

aisu koohii o o negai shi masu haha wa orenji juusu o o negai shi masu

Iced coffee, please. / My mother would like orange juice.

Skills You'll Learn

Use polite welcome and seating expressions in a restaurant or café.

レストランやカフェで、丁寧なあいさつや案内の表現を使う。

resutoran ya kafe de teinei na aisatsu ya annai no hyougen o tsukau

Ask and answer politely about drink orders.

飲み物の注文を丁寧にたずねたり、答えたりする。

nomimono no chuumon o teinei ni tazune tari kotae tari suru

Respond appropriately with polite service phrases like 'Certainly' and 'Please wait a moment.'

「かしこまりました」や「少々お待ちください」などの丁寧な接客表現を使う。

kashikomari mashi ta ya shoushou o machi kudasai nado no teinei na sekkyaku hyougen o tsukau

Lesson Roleplay

Imagine you and your mother have just been seated at a cafe in Japan, and you are politely ordering drinks with the staff.

いらっしゃいませ。こちらへどうぞ。

irasshai mase kochira e douzo

Welcome. This way, please.

ありがとうございます。

arigatou gozai masu

Thank you very much.

お水をお持ちしますね。

o mizu o o mochi shi masu ne

I’ll bring you some water.

お飲み物は何になさいますか。

o nomimono wa nan ni nasai masu ka

What would you like to drink?

アイスコーヒーをお願いします。

aisu koohii o o negai shi masu

I’d like an iced coffee, please.

Lesson Vocabulary & Phrases

👋

いらっしゃい

irasshai

Welcome.

🇯🇵 By itself, [いらっしゃい] sounds casual or clipped. Staff almost always say the fuller [いらっしゃいませ] to customers.

See breakdown →
🙇

ませ

mase

Polite ending used in greetings.

💬 [ませ] is a very formal ending you'll hear in set service expressions like [いらっしゃいませ]. You don't usually use it on its own in everyday conversation.

See breakdown →
👋

いらっしゃいませ。

irasshai mase

Welcome.

🇯🇵 This is the standard store and restaurant welcome in Japan. Staff say it to customers, but customers do not say it back.

See breakdown →
👉

こちらへ

kochira e

This way.

💬 [へ] marks the direction someone should move, and here it's said (e), not (he). You can reuse it with places: [席へ] for "to your seat."

See breakdown →
➡️

どうぞ

douzo

Please go ahead.

💬 [どうぞ] is handy for offering or inviting: "please go ahead," "here you are," or "after you," depending on context. You can swap in other actions, like [お入りください、どうぞ] for "please come in."

See breakdown →
👉🙏

こちらへどうぞ。

kochira e douzo

This way, please.

🇯🇵 This is a standard polite way for staff to guide guests to a table or seat. It's formal enough for everyday service without sounding stiff.

See breakdown →
🙏

ありがとう

arigatou

Thank you.

💬 [ありがとう] becomes more polite with [ございます]: [ありがとうございます]. On its own, [ありがとう] is friendly and less formal.

See breakdown →
🙇

ございます

gozai masu

Polite ending.

💬 In set phrases like [ありがとうございます], [ございます] raises the politeness level. You'll also hear it in [おはようございます].

See breakdown →
🙏✨

ありがとうございます。

arigatou gozai masu

Thank you very much.

🇯🇵 Customers say this to staff; staff can say it to customers too, but often use even more service-minded phrasing in some places. It's polite and completely normal in restaurants.

See breakdown →
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