Making business phone calls: Giving your name and contact details
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Key Phrases
Busco al licenciado Ramírez, por favor.
I'm looking for Mr. Ramírez, please.
¿Me deja su teléfono, por favor?
Could you leave me your phone number, please?
Yo le paso su recado.
I'll pass on your message.
Skills You'll Learn
How to ask for someone when making a business phone call
Cómo preguntar por alguien al hacer una llamada telefónica de negocios
How to give and spell out contact information (phone number and email)
Cómo dar y deletrear información de contacto (teléfono y correo electrónico)
How to politely say goodbye during a formal phone call
Cómo despedirse cortésmente en una llamada telefónica formal
Lesson Roleplay
Imagine you're calling a company in Mexico for work. You want to speak with a manager, but he's out, so you leave your contact details.
Buenos días, Grupo Pérez, ¿en qué le puedo ayudar?
Good morning, Grupo Pérez, how can I help you?
Buenos días. Busco al licenciado Ramírez, por favor.
Good morning. I'm looking for Mr. Ramírez, please.
No está en este momento. ¿Quién lo busca?
He's not in right now. Who's calling?
Soy Emily Smith , de la empresa Global Tech.
I'm Emily Smith, from the company Global Tech.
Mucho gusto. ¿Me deja su teléfono, por favor?
Nice to meet you. Could you leave me your phone number, please?
Lesson Vocabulary & Phrases
¿En qué le puedo ayudar?
en keh leh Pweh-doh ah-yoo-DAR
How can I help you?
💬 le here means "you" in the polite usted form, so this is the respectful version. Talking to a friend, it becomes ¿En qué te puedo ayudar?.
See breakdown →El licenciado Ramírez
el lee-sen-SYAH-doh rah-MEE-res
Mr. Ramírez
🇲🇽 In Mexico licenciado is used as a title for anyone with a university degree, especially lawyers and office professionals. Using it on the phone sounds respectful and is very common.
See breakdown →Por favor
pohr fah-BOHR
Please
Busco al licenciado Ramírez, por favor.
BOOS-koh ahl lee-sehn-SYAH-doh rah-MEE-res pohr fah-BOHR
I'm looking for Mr. Ramírez, please.
💬 When you look for a person, Spanish adds a before them: busco a, which merges with el into al. Compare busco la oficina "I'm looking for the office", where there's no person and so no a.
See breakdown →No está
noh ehs-TAH
He's not in
💬 está is used for where someone is right now, so no está means he's not here at the moment. The same phrase works for a woman: "she's not in."
See breakdown →En este momento
en eh-steh moh-MEN-toh
At the moment
No está en este momento.
noh ehs-TAH en eh-steh moh-MEN-toh
He's not in right now.
🇲🇽 Receptionists say this often, even when the person is in but busy. Take it as your cue to leave a message rather than pushing.
See breakdown →¿Quién lo busca?
kyen loh BOOS-kah
Who's calling?
💬 Word for word this is "Who is looking for him?", with lo meaning "him". If the person you asked for is a woman, you'll hear ¿Quién la busca? instead.
See breakdown →Soy Emily Smith
SOY
I'm Emily Smith
💬 On the phone, Spanish introduces you with soy "I am", not "this is." Habla Emily "Emily speaking" is also common.
See breakdown →Learn this vocabulary list the easy way
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