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Scene illustrating a Traditional Chinese-language getting through the immigration agency conversation
Lesson

Getting through the Immigration Agency: Asking which documents are missing and when your ARC will be ready

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Key Phrases

我想問一下居留證的事。

wǒ xiǎng wèn yī xià jū liú zhèng de shì

I'd like to ask about the resident card.

你還少一份在職證明。

nǐ hái shǎo yī fèn zài zhí zhèng míng

You're still missing a proof of employment.

帶護照來拿就可以。

dài hù zhào lái ná jiù kě yǐ

Just bring your passport to pick it up.

Skills You'll Learn

Learn to ask about resident card matters

學會詢問居留證相關事宜

xué huì xún wèn jū liú zhèng xiāng guān shì yí

Learn to express missing documents and ask how to obtain them

學會表達缺少文件並詢問取得方式

xué huì biǎo dá quē shǎo wén jiàn bìng xún wèn qǔ de fāng shì

Learn to ask about processing time and pickup procedure

學會詢問辦理時間及領取流程

xué huì xún wèn bàn lǐ shí jiān jí lǐng qǔ liú chéng

Lesson Roleplay

Imagine you're at an immigration office in Taiwan. You want to ask about your resident card and find out what documents you still need.

您好,不好意思,我想問一下居留證的事。

nín hǎo bù hǎo yì sī wǒ xiǎng wèn yī xià jū liú zhèng de shì

Hello, excuse me, I'd like to ask about my resident card.

好,請給我你的護照。

hǎo qǐng gěi wǒ nǐ de hù zhào

Sure, please give me your passport.

好,在這裡。我還缺什麼文件嗎?

hǎo zài zhè lǐ wǒ hái quē shén me wén jiàn ma

Okay, here it is. Am I missing any documents?

你還少一份在職證明。

nǐ hái shǎo yī fèn zài zhí zhèng míng

You're still missing a proof of employment.

在職證明?我要去哪裡拿?

zài zhí zhèng míng wǒ yào qù nǎ lǐ ná

Proof of employment? Where do I get it?

Lesson Vocabulary & Phrases

🙋❓

我想問一下

wǒ xiǎng wèn yī xià

I'd like to ask

💬 Adding 一下 (yí xià) after a verb softens it to "just quickly", making a request sound lighter: 我想看一下 "I'd like to have a quick look". Note 一 is read (yí) here because the next syllable is a falling tone.

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🪪🏠

居留證

jū liú zhèng

Resident certificate

🇹🇼 Foreigners in Taiwan usually call this the ARC. Staff may say 居留證 (jū liú zhèng) for it, so it's worth recognizing both names.

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🏠🪪

居留證的事

jū liú zhèng de shì

About the residence permit

💬 Put 的事 (de shì) after any noun to mean "the matter of" it: 護照的事 "about the passport", 工作的事 "about work".

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🙋❓🏠🪪

我想問一下居留證的事。

wǒ xiǎng wèn yī xià jū liú zhèng de shì

I'd like to ask about the resident card.

🇹🇼 This is a natural, polite opener at the counter of the National Immigration Agency. Staff hear it constantly, and it signals you're about to ask something rather than demand it.

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📘🛂

護照

hù zhào

Passport

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📘🛂👤

你的護照

nǐ de hù zhào

Your passport

💬 的 after a person makes it possessive: 我的護照 "my passport", 他的護照 "his passport".

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🙏📘➡️🤲

請給我你的護照。

qǐng gěi wǒ nǐ de hù zhào

Please give me your passport.

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👉📦

在這裡

zài zhè lǐ

Here it is

💬 在這裡 (zài zhè lǐ) literally means "is here" and needs no "it" in front. Handing something over, this alone is a complete reply.

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📄

文件

wén jiàn

Document

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🚀

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