
Visiting the ward office: Residency registration
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Key Phrases
住民登録をしたいです。
juumin touroku o shi tai desu
I’d like to register my residence.
パスポートはありますか。
pasupooto wa ari masu ka
Do you have your passport?
少しお待ちください。
sukoshi o machi kudasai
Please wait a moment.
Skills You'll Learn
How to state your purpose at a city office.
市役所で用件を伝える言い方。
shi yakusho de youken o tsutaeru ii kata
How to answer simple document-check questions.
書類確認の簡単な質問に答える力。
shorui kakunin no kantan na shitsumon ni kotaeru chikara
How to understand basic guidance during registration.
登録手続き中の基本的な案内を理解する力。
touroku tetsuzuki chuu no kihon teki na annai o rikai suru chikara
Lesson Roleplay
Imagine you are at a city hall counter in Japan, speaking politely with a staff member to complete your residence registration for the first time.
こんにちは。住民登録をしたいです。
konnichiwa juumin touroku o shi tai desu
Hello. I’d like to register my residence.
こんにちは。ようこそ。こちらへどうぞ。
konnichiwa you koso kochira e douzo
Hello. Welcome. Please come this way.
ありがとうございます。初めてです。
arigatou gozai masu hajimete desu
Thank you. This is my first time.
はい、大丈夫です。パスポートはありますか。
hai daijoubu desu pasupooto wa ari masu ka
Yes, that’s okay. Do you have your passport?
はい、あります。こちらです。
hai ari masu kochira desu
Yes, I do. Here it is.
Lesson Vocabulary & Phrases
こんにちは。
konnichiwa
Hello.
💬 [こんにちは] is a standard polite greeting, good for daytime use. It works perfectly at a ward office and sounds friendly but respectful.
🇯🇵 At Japanese government offices, a small greeting plus a slight nod makes a very good first impression.
See breakdown →住民登録
juumin touroku
Resident registration
💬 [住民] means "resident" and [登録] means "registration." Put together, [住民登録] is the official registration of your address.
🇯🇵 This is a key procedure after moving in Japan. At a ward or city office, staff will immediately understand this term.
See breakdown →をしたいです
o shi tai desu
Want to do
💬 [〜をしたいです] means "I would like to do ~." It is a polite and very useful pattern: noun + [をしたいです].
🇯🇵 This soft phrasing is great in offices because it sounds cooperative, not demanding.
See breakdown →住民登録をしたいです。
juumin touroku o shi tai desu
I’d like to register my residence.
💬 This is a perfect survival phrase: [住民登録] + [をしたいです]. Very natural for telling staff why you came.
🇯🇵 At the counter, saying this right away helps staff direct you to the correct form or section.
See breakdown →ようこそ。
you koso
Welcome.
💬 [ようこそ] means "welcome." You may hear it less at a ward office than in shops, but it is still easy to understand.
🇯🇵 Government staff more often start with a polite service phrase than a warm shop-style welcome, so this may feel a little more formal in real life.
See breakdown →こちらへ
kochira e
This way / over here
💬 [こちら] is a polite way to say "this direction/this place," and [へ] marks movement toward it. Very handy when being guided.
🇯🇵 Japanese staff often use indirect, polite direction words like [こちら] instead of very direct pointing language.
See breakdown →どうぞ
douzo
Please
💬 [どうぞ] is super versatile: "please," "go ahead," or "here you are." Tiny word, big usefulness.
🇯🇵 You will hear [どうぞ] everywhere in Japan: at counters, elevators, clinics, and even when someone offers you a seat.
See breakdown →こちらへどうぞ。
kochira e douzo
Please come this way.
💬 This combines [こちらへ] and [どうぞ] into a smooth, polite invitation. It is one of the most common guidance phrases.
🇯🇵 Staff may gesture with an open hand rather than point with one finger, which is considered more polite.
See breakdown →ありがとうございます。
arigatou gozai masu
Thank you.
💬 [ありがとうございます] is the polite standard "thank you." Safe, useful, and always appreciated.
🇯🇵 Saying thanks at each step, even for small help like receiving a form, matches everyday Japanese politeness nicely.
See breakdown →Learn this vocabulary list the easy way
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