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Scene illustrating a Simplified Chinese-language telling my landlord the hot water is broken conversation

Key Phrases

热水器坏了,没有热水。

rè shuǐ qì huài le méi yǒu rè shuǐ

The water heater is broken, there's no hot water.

上个月师傅来修过一次。

shàng gè yuè shī fù lái xiū guò yī cì

A repairman came to fix it once last month.

有事再给我打电话。

yǒu shì zài gěi wǒ dǎ diàn huà

Call me again if anything comes up.

Skills You'll Learn

Learn to state your identity and describe a problem when reporting a repair

学会报修时描述自己的身份和问题

xué huì bào xiū shí miáo shù zì jǐ de shēn fèn hé wèn tí

Learn to describe the repair history and current status of an item

学会描述物品维修的历史和现状

xué huì miáo shù wù pǐn wéi xiū de lì shǐ hé xiàn zhuàng

Learn to politely ask for help and express thanks

学会礼貌地请求帮助并表达感谢

xué huì lǐ mào dì qǐng qiú bāng zhù bìng biǎo dá gǎn xiè

Lesson Roleplay

Imagine you're renting an apartment in China and your water heater has broken again. You want to ask your landlady to send someone to fix it.

王阿姨,您好!我是302的租客。

wáng ā yí nín hǎo wǒ shì 302 de zū kè

Hello, Auntie Wang! I'm the tenant in 302.

你好,有什么事吗?

nǐ hǎo yǒu shén me shì ma

Hi, what's up?

不好意思,热水器坏了,没有热水。

bù hǎo yì sī rè shuǐ qì huài le méi yǒu rè shuǐ

Sorry to bother you, the water heater is broken. There's no hot water.

哎呀,你自己试过了吗?

āi yā nǐ zì jǐ shì guò le ma

Oh no, have you tried fixing it yourself?

试过了,我关了电源,又开了一次。

shì guò le wǒ guān le diàn yuán yòu kāi le yī cì

Yes, I turned the power off and then on again.

Lesson Vocabulary & Phrases

👵🏻

王阿姨

wáng ā yí

Auntie Wang

🇨🇳 Calling an older woman 阿姨 (ā yí) with her surname in front is the normal, friendly way to address a middle-aged landlady, neighbor or cleaner. It's warmer than a formal title and nobody assumes you're related.

See breakdown →
🙋3️⃣0️⃣2️⃣

我是302的

wǒ shì 302 de

I'm from 302

💬 Ending with 的 lets the noun drop off when it's obvious: 我是302的 means "I'm the one from 302." Swap in any place or group, like 我是北京的 "I'm from Beijing."

See breakdown →
🙋🏠3️⃣0️⃣2️⃣

我是302的租客。

wǒ shì 302 de zū kè

I'm the tenant from 302.

🇨🇳 Landlords often own several units, so open with your flat number before your name. It tells them right away which place you mean.

See breakdown →

租客

zū kè

Tenant

See breakdown →
❓🤷

有什么事吗?

yǒu shén me shì ma

What's up?

💬 Here 什么 doesn't ask "what". With 吗 at the end it means "anything", so this is literally "Is there some matter?"

See breakdown →
🙏😅

不好意思

bù hǎo yì sī

Sorry to bother you.

🇨🇳 This is the soft opener for asking someone a favor or interrupting them. It's lighter than a real apology like 对不起 "I'm sorry", and works well before reporting a problem to a landlord.

See breakdown →
♨️🔥🚿

热水器

rè shuǐ qì

Water heater

💬 Adding 器 "device" to a word turns it into a machine: 热水 + 器 gives you water heater. You'll see the same ending in 充电器 "charger."

See breakdown →
💔

坏了

huài le

Broken

💬 The 了 marks a change: it worked before and now it doesn't. That's why it's 坏了 here rather than plain 坏, which just means "bad."

See breakdown →
🚫♨️

没有热水。

méi yǒu rè shuǐ

There's no hot water.

💬 To say something isn't there, use 没有, never 不有: 没有网 "there's no internet."

See breakdown →
🚀

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