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Scene illustrating a Simplified Chinese-language telling my landlord the hot water is broken conversation

Key Phrases

没有热水,热水器坏了。

méi yǒu rè shuǐ rè shuǐ qì huài le

There's no hot water, the water heater is broken.

师傅什么时候来?

shī fù shén me shí hòu lái

When will the repairman come?

下午行吗?

xià wǔ xíng ma

Is the afternoon okay?

我三点在家等他。

wǒ sān diǎn zài jiā děng tā

I'll wait for him at home at three.

麻烦您了!

má fán nín le

Sorry for the trouble!

Skills You'll Learn

Describing a broken appliance

描述家电故障

miáo shù jiā diàn gù zhàng

Asking about and arranging repair times

询问和安排维修时间

xún wèn hé ān pái wéi xiū shí jiān

Politely raising a time conflict and negotiating

礼貌地提出时间冲突并协商

lǐ mào dì tí chū shí jiān chōng tū bìng xié shāng

Expressing thanks and polite phrases

表达感谢和客气用语

biǎo dá gǎn xiè hé kè qì yòng yǔ

Lesson Roleplay

Imagine you're renting an apartment in China and your water heater just broke. You call your landlady to get it fixed.

喂,王阿姨,您好!我是302的。

wèi wáng ā yí nín hǎo wǒ shì 302 de

Hello, Auntie Wang! It's your tenant from 302.

你好!有什么事吗?

nǐ hǎo yǒu shén me shì ma

Hi! What can I do for you?

热水器坏了,没有热水。

rè shuǐ qì huài le méi yǒu rè shuǐ

The water heater is broken. There's no hot water.

哎呀,不好意思。我找师傅来修。

āi yā bù hǎo yì sī wǒ zhǎo shī fù lái xiū

Oh no, I'm sorry. I'll get a repairman to fix it.

谢谢您!师傅什么时候来?

xiè xiè nín shī fù shén me shí hòu lái

Thank you! When will the repairman come?

Lesson Vocabulary & Phrases

👵🏻

王阿姨

wáng ā yí

Auntie Wang

🇨🇳 Calling an older woman 阿姨 (ā yí) with her surname in front is the normal, friendly way to address a middle-aged landlady, neighbor or cleaner. It's warmer than a formal title and nobody assumes you're related.

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🙋3️⃣0️⃣2️⃣

我是302的

wǒ shì 302 de

I'm from 302

💬 Ending with 的 lets the noun drop off when it's obvious: 我是302的 means "I'm the one from 302." Swap in any place or group, like 我是北京的 "I'm from Beijing."

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❓🤷

有什么事吗?

yǒu shén me shì ma

What's up?

💬 Here 什么 doesn't ask "what". With 吗 at the end it means "anything", so this is literally "Is there some matter?"

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♨️🔥🚿

热水器

rè shuǐ qì

Water heater

💬 Adding 器 "device" to a word turns it into a machine: 热水 + 器 gives you water heater. You'll see the same ending in 充电器 "charger."

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💔

坏了

huài le

Broken

💬 The 了 marks a change: it worked before and now it doesn't. That's why it's 坏了 here rather than plain 坏, which just means "bad."

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🚫♨️

没有热水。

méi yǒu rè shuǐ

There's no hot water.

💬 To say something isn't there, use 没有, never 不有: 没有网 "there's no internet."

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😱

哎呀

āi yā

Oh no

🇨🇳 A landlord will often say 哎呀 (āi yā) on first hearing about a breakdown. It's a sympathetic sigh, not a refusal. It usually comes right before they offer to sort it out.

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🙏😅

不好意思

bù hǎo yì sī

Sorry to bother you.

🇨🇳 This is the soft opener for asking someone a favor or interrupting them. It's lighter than a real apology like 对不起 "I'm sorry", and works well before reporting a problem to a landlord.

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🔍👨‍🔧

找师傅

zhǎo shī fù

Find a repairman

🇨🇳 师傅 (shī fu) is the polite way to address or refer to any skilled tradesperson, such as a plumber, electrician or driver. Calling the repairman 师傅 to his face is normal and friendly.

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🚀

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