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Scene illustrating a Simplified Chinese-language telling my landlord the hot water is broken conversation

Key Phrases

我是302的租客。

wǒ shì 302 de zū kè

I'm the tenant from 302.

我把热水器关了,又开了。

wǒ bǎ rè shuǐ qì guān le yòu kāi le

I turned the water heater off and on again.

有事再给我打电话。

yǒu shì zài gěi wǒ dǎ diàn huà

Call me again if anything comes up.

Skills You'll Learn

Learn to use the 'ba' sentence structure to describe handling an object

学会用"把"字句描述对物品的操作过程

xué huì yòng bǎ zì jù miáo shù duì wù pǐn de cāo zuò guò chéng

Learn to report and describe appliance malfunctions

学会报修并描述家电故障

xué huì bào xiū bìng miáo shù jiā diàn gù zhàng

Learn to use polite expressions to ask for help and express thanks

学会用礼貌用语请求帮助并表达感谢

xué huì yòng lǐ mào yòng yǔ qǐng qiú bāng zhù bìng biǎo dá gǎn xiè

Lesson Roleplay

Imagine you're renting an apartment in China and there's no hot water. You call your landlady to ask her to help get it fixed.

王阿姨,您好!我是302的租客。

wáng ā yí nín hǎo wǒ shì 302 de zū kè

Hello, Auntie Wang! It's your tenant in 302.

哦,你好!有什么事吗?

ó nǐ hǎo yǒu shén me shì ma

Oh, hello! What's up?

不好意思,家里没有热水了。

bù hǎo yì sī jiā lǐ méi yǒu rè shuǐ le

Sorry to bother you, but there's no hot water at home.

你自己试过了吗?

nǐ zì jǐ shì guò le ma

Have you tried fixing it yourself?

试过了。我把热水器关了,又开了。

shì guò le wǒ bǎ rè shuǐ qì guān le yòu kāi le

Yes, I have. I turned the water heater off and on again.

Lesson Vocabulary & Phrases

👋👩‍🦳

王阿姨,您好!

wáng ā yí nín hǎo

Hello, Auntie Wang!

🇨🇳 Calling an older woman 阿姨 (ā yí) "auntie" is the warm, polite default for landlords, neighbors and shopkeepers of your parents' generation. Pairing it with 您 "you (polite)" shows extra respect.

See breakdown →

租客

zū kè

Tenant

See breakdown →
🙋3️⃣0️⃣2️⃣

我是302的

wǒ shì 302 de

I'm from 302

💬 Ending with 的 lets the noun drop off when it's obvious: 我是302的 means "I'm the one from 302." Swap in any place or group, like 我是北京的 "I'm from Beijing."

See breakdown →
🙋🏠3️⃣0️⃣2️⃣

我是302的租客。

wǒ shì 302 de zū kè

I'm the tenant from 302.

🇨🇳 Landlords often own several units, so open with your flat number before your name. It tells them right away which place you mean.

See breakdown →
❓🤷

有什么事吗?

yǒu shén me shì ma

What's up?

💬 Here 什么 doesn't ask "what". With 吗 at the end it means "anything", so this is literally "Is there some matter?"

See breakdown →
🙏😅

不好意思

bù hǎo yì sī

Sorry to bother you.

🇨🇳 This is the soft opener for asking someone a favor or interrupting them. It's lighter than a real apology like 对不起 "I'm sorry", and works well before reporting a problem to a landlord.

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♨️💧

热水

rè shuǐ

Hot water

See breakdown →
🏠

家里

jiā lǐ

At home

See breakdown →
🚫🔥💧

没有热水了

méi yǒu rè shuǐ le

There's no hot water anymore

💬 The 了 at the end signals a change: there used to be hot water, now there isn't. Without it, 没有热水 just says there's none, as a plain fact.

See breakdown →
🚀

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