
Getting through the Immigration Bureau: Taking a number and explaining why you're here
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Key Phrases
すみません、在留カードの更新に来ました。
sumi mase n zairyuu kaado no koushin ni ki mashi ta
Excuse me, I'm here to renew my residence card.
番号札を取ってください。
bangou satsu o totsu te kudasai
Please take a number ticket.
あの画面に出ます。
ano gamen ni de masu
It'll appear on that screen.
Skills You'll Learn
Learning expressions to state your purpose at a government office counter
役所の窓口で用件を伝える表現を学ぶ
yakusho no madoguchi de youken o tsutaeru hyougen o manabu
Learning expressions to ask about and confirm necessary items to bring
必要な持ち物について質問・確認する表現を学ぶ
hitsuyou na mochimono ni tsui te shitsumon kakunin suru hyougen o manabu
Learning expressions to understand explanations about procedure order and locations
手続きの順番や場所について説明を理解する表現を学ぶ
tetsuzuki no junban ya basho ni tsui te setsumei o rikai suru hyougen o manabu
Lesson Roleplay
Imagine you're at an immigration office in Japan. You want to renew your residence card and need to find out how to get in line.
すみません、在留カードの更新に来ました。
sumi mase n zairyuu kaado no koushin ni ki mashi ta
Excuse me, I'm here to renew my residence card.
はい。申請書と写真はありますか?
hai shinsei sho to shashin wa ari masu ka
All right. Do you have your application form and photo?
はい、持ってきました。
hai motsu te ki mashi ta
Yes, I brought them.
では、あちらの機械で番号札を取ってください。
de wa achira no kikai de bangou satsu o totsu te kudasai
Then please take a number ticket from that machine over there.
どのボタンを押せばいいですか?
dono botan o ose ba ii desu ka
Which button should I press?
Lesson Vocabulary & Phrases
すみません
sumi mase n
Excuse me
🇯🇵 At a busy government counter, すみません is the normal way to get a staff member's attention before stating your business. It sounds polite, not apologetic.
See breakdown →在留カード
zairyuu kaado
Residence card
💬 カード is just the English "card" written in katakana, and 在留 (zairyū) means "staying in the country." Many official ID words are built this way, with a kanji word in front of a borrowed English word.
See breakdown →更新
koushin
Renewal
💬 更新 (kōshin) has two long vowels: hold the (ko) and say (kō-shin), not (koshin). It's the same word you'll see for renewing a driver's licence or a phone contract.
See breakdown →更新に来ました
koushin ni ki mashi ta
I've come for a renewal
💬 〜に来ました means "I've come for ~", and the reason goes in front of it. Swap in other errands, like 申請に来ました "I've come to apply."
See breakdown →すみません、在留カードの更新に来ました。
sumi mase n zairyuu kaado no koushin ni ki mashi ta
Excuse me, I'm here to renew my residence card.
🇯🇵 This is the standard opener at the information desk. Staff usually point you to the right number machine or form straight away, so you rarely need to explain more.
See breakdown →申請書
shinsei sho
Application form
💬 申請 (shinsei) means "application" and 書 (sho) means "document." 書 shows up at the end of many paperwork words, like 領収書 "receipt."
See breakdown →写真
shashin
Photo
ありますか?
ari masu ka
Do you have them?
💬 Japanese often drops what's being asked about, so ありますか? alone already means "Do you have it/them?" ある is used for things, while people and animals take いる.
See breakdown →申請書と写真はありますか?
shinsei sho to shashin wa ari masu ka
Do you have your application form and photo?
💬 と joins nouns like "and": 申請書と写真 means form and photo. It only links nouns, so don't use it to join two sentences.
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