
Restaurant reservations Part 3 (Advanced): Confirming the reservation details, including date, time, and number of guests.
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Key Phrases
内容を確認したくてお電話しました。
naiyou o kakunin shi taku te o denwa shi mashi ta
I'm calling to confirm the details.
5名に変更していただくことは可能でしょうか。
5 mei ni henkou shi te itadaku koto wa kanou deshou ka
Would it be possible to change it to five people?
お待たせいたしました。
o mata se itashi mashi ta
Thank you for waiting.
Skills You'll Learn
Learning how to state the purpose of a phone call
電話で用件を伝える表現を学ぶ
denwa de youken o tsutaeru hyougen o manabu
Learning how to request a change to a reservation
予約内容の変更をお願いする表現を学ぶ
yoyaku naiyou no henkou o o negai suru hyougen o manabu
Learning polite business response expressions
ビジネスでの丁寧な応対表現を学ぶ
bijinesu de no teinei na outai hyougen o manabu
Lesson Roleplay
Imagine you're calling a Japanese restaurant where you have a Saturday dinner reservation. You want to check the details and add one more person.
お電話ありがとうございます。和食処さくらでございます。
o denwa arigatou gozai masu washoku jo sakura de gozai masu
Thank you for calling. This is Washoku-dokoro Sakura.
すみません、土曜日に予約している Smith ですが、内容を確認したくてお電話しました。
sumi mase n doyoubi ni yoyaku shi te iru Smith desu ga naiyou o kakunin shi taku te o denwa shi mashi ta
Hello, this is Smith. I have a reservation for Saturday, and I'm calling to confirm the details.
Smith 様ですね。確認いたしますので、少々お待ちいただけますか。
Smith sama desu ne kakunin itashi masu no de shoushou o machi itadake masu ka
Ms. Smith, yes. Could you please hold for a moment while I check?
はい、お願いします。
hai o negai shi masu
Sure, thank you.
お待たせいたしました。今週土曜日の夜7時から、4名様でお取りしております。
o mata se itashi mashi ta konshuu doyoubi no yoru 7 ji kara 4 mei sama de o tori shi te ori masu
Thank you for waiting. We have you down for this Saturday at 7 pm, for four people.
Lesson Vocabulary & Phrases
お
o
Honorific prefix
💬 Putting お in front of a verb stem and following it with する makes a humble "I do for you" form: お待ちします "I will wait", お持ちします "I'll carry it".
See breakdown →お電話ありがとうございます。
o denwa arigatou gozai masu
Thank you for calling.
🇯🇵 Restaurant staff in Japan answer the phone with this before giving the shop's name. You don't need to reply to it; just go straight into your request.
See breakdown →内容を確認したくて
naiyou o kakunin shi taku te
Because I wanted to confirm the details
💬 Swap the たい "want to" ending to たくて to give your reason and then keep talking: 予約したくて "because I wanted to book".
See breakdown →お電話しました。
o denwa shi mashi ta
I called.
💬 Adding お to 電話 makes your own call sound humble and polite. You'll hear the same move in お待ちします "I'll wait (for you)".
See breakdown →内容を確認したくてお電話しました。
naiyou o kakunin shi taku te o denwa shi mashi ta
I'm calling to confirm the details.
🇯🇵 This is a standard, polite way to open a call to a restaurant. Staff will usually ask for your name and reservation date right after.
See breakdown →少々お待ちいただけますか。
shoushou o machi itadake masu ka
Could you please hold for a moment?
🇯🇵 Staff say this before putting you on hold to check the booking. Expect hold music, and you can simply wait without replying beyond はい "yes".
See breakdown →お待たせいたしました。
o mata se itashi mashi ta
Thank you for waiting.
🇯🇵 Staff say this the moment they come back to the line, even after a short wait. It's a set courtesy phrase, so no reply is needed beyond はい.
See breakdown →4名様
4 mei sama
Four people
💬 名 (mei) is the polite counter for people, and 様 (sama) adds extra respect toward customers. You'd say 4名 (yon-mei) about your own group, but staff add 様 when talking about you.
See breakdown →おります
ori masu
Polite form of いる / be (humble)
💬 おります replaces います when you speak humbly about yourself or your side. Staff use it about themselves, as in お待ちしております.
See breakdown →Learn this vocabulary list the easy way
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