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Scene illustrating a Japanese-language restaurant reservations part 3 (advanced) conversation
Lesson

Restaurant reservations Part 3 (Advanced): Confirming the reservation details, including date, time, and number of guests.

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Key Phrases

内容を確認したくてお電話しました。

naiyou o kakunin shi taku te o denwa shi mashi ta

I'm calling to confirm the details.

5名に変更していただくことは可能でしょうか。

5 mei ni henkou shi te itadaku koto wa kanou deshou ka

Would it be possible to change it to five people?

お待たせいたしました。

o mata se itashi mashi ta

Thank you for waiting.

Skills You'll Learn

Learning how to state the purpose of a phone call

電話で用件を伝える表現を学ぶ

denwa de youken o tsutaeru hyougen o manabu

Learning how to request a change to a reservation

予約内容の変更をお願いする表現を学ぶ

yoyaku naiyou no henkou o o negai suru hyougen o manabu

Learning polite business response expressions

ビジネスでの丁寧な応対表現を学ぶ

bijinesu de no teinei na outai hyougen o manabu

Lesson Roleplay

Imagine you're calling a Japanese restaurant where you have a Saturday dinner reservation. You want to check the details and add one more person.

お電話ありがとうございます。和食処さくらでございます。

o denwa arigatou gozai masu washoku jo sakura de gozai masu

Thank you for calling. This is Washoku-dokoro Sakura.

すみません、土曜日に予約している Smith ですが、内容を確認したくてお電話しました。

sumi mase n doyoubi ni yoyaku shi te iru Smith desu ga naiyou o kakunin shi taku te o denwa shi mashi ta

Hello, this is Smith. I have a reservation for Saturday, and I'm calling to confirm the details.

Smith 様ですね。確認いたしますので、少々お待ちいただけますか。

Smith sama desu ne kakunin itashi masu no de shoushou o machi itadake masu ka

Ms. Smith, yes. Could you please hold for a moment while I check?

はい、お願いします。

hai o negai shi masu

Sure, thank you.

お待たせいたしました。今週土曜日の夜7時から、4名様でお取りしております。

o mata se itashi mashi ta konshuu doyoubi no yoru 7 ji kara 4 mei sama de o tori shi te ori masu

Thank you for waiting. We have you down for this Saturday at 7 pm, for four people.

Lesson Vocabulary & Phrases

🙇

お

o

Honorific prefix

💬 Putting お in front of a verb stem and following it with する makes a humble "I do for you" form: お待ちします "I will wait", お持ちします "I'll carry it".

See breakdown →
🙏📞

お電話ありがとうございます。

o denwa arigatou gozai masu

Thank you for calling.

🇯🇵 Restaurant staff in Japan answer the phone with this before giving the shop's name. You don't need to reply to it; just go straight into your request.

See breakdown →
🔍✅📋

内容を確認したくて

naiyou o kakunin shi taku te

Because I wanted to confirm the details

💬 Swap the たい "want to" ending to たくて to give your reason and then keep talking: 予約したくて "because I wanted to book".

See breakdown →
📞✅

お電話しました。

o denwa shi mashi ta

I called.

💬 Adding お to 電話 makes your own call sound humble and polite. You'll hear the same move in お待ちします "I'll wait (for you)".

See breakdown →
📞🔍📝

内容を確認したくてお電話しました。

naiyou o kakunin shi taku te o denwa shi mashi ta

I'm calling to confirm the details.

🇯🇵 This is a standard, polite way to open a call to a restaurant. Staff will usually ask for your name and reservation date right after.

See breakdown →
✋⏳❓

少々お待ちいただけますか。

shoushou o machi itadake masu ka

Could you please hold for a moment?

🇯🇵 Staff say this before putting you on hold to check the booking. Expect hold music, and you can simply wait without replying beyond はい "yes".

See breakdown →
🙏⏳

お待たせいたしました。

o mata se itashi mashi ta

Thank you for waiting.

🇯🇵 Staff say this the moment they come back to the line, even after a short wait. It's a set courtesy phrase, so no reply is needed beyond はい.

See breakdown →
4️⃣🧑‍🤝‍🧑

4名様

4 mei sama

Four people

💬 名 (mei) is the polite counter for people, and 様 (sama) adds extra respect toward customers. You'd say 4名 (yon-mei) about your own group, but staff add 様 when talking about you.

See breakdown →
🙇

おります

ori masu

Polite form of いる / be (humble)

💬 おります replaces います when you speak humbly about yourself or your side. Staff use it about themselves, as in お待ちしております.

See breakdown →
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